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Each of the Button fields corresponds to a number on the caller's phone keypad. In this example, we're using Button 1 for sales ("Press 1 for sales"). For the key that corresponds to your IVR announcement, from the dropdown select Time Switches, then New Time Switch. If you would like to always route to a queue, instead of a time switch, select Queues, then New Queue and skip to Queue Setup below.
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From the customer view in https://admin.webex.com, go to Services, and choose Calling > Features. 2
Website: https://www.captive-audience.com/services/ivr-voice-prompts/guide-farmers/
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Thank you for calling ______. Please note, your call may be recorded for quality and training purposes.
7. âHi, this is [your name]. Iâm either on a call or away from my desk. Please leave your name, number, and a brief message and Iâll get back to you. Thank you.â
Your customers might need you on the holidays. If youâre a business owner, you know this already. đ Manage customer expectations and let them know how to get assistance.
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18. "Hi, you've reached [your name]. I'm away from [date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I'll return your call when I return. Thanks and have a great day."
With the Holiday season right around the corner, your officeâs voicemail greeting should quickly inform callers of any potential changes in hours, days or availability. Oh, and what better way to spread holiday wishes than with a personalized, updated greeting â of course, while at the same time, keeping your clients and prospects in the
Thatâs the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
32. Hi, youâve reached [your name] at [X company]. Our office is currently closed until [X date]. Please leave us your name and number, and our team will get back to you as soon as possible. Enjoy [X holiday].
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1. The Welcome Greeting. This is the first greeting callers hear when they call your company. Sample Scripts: âThank you for calling [company name].â âThank you for calling [company name].
19. âThank you for calling [company]. Weâre closed for [holiday] from [date] until [date]. Please leave your message and weâll get back to you as soon as possible. Have a happy holiday!â