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Website: https://www.marketingmessages.com/media/Sample-Voice-Prompts-For-Healthcare.pdf
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“Congratulations! You’ve reached the right person! It’s [your name]. Unfortunately, you’ve called at the wrong time. Please leave a message with all your contact information, and I’ll call you back within 24 hours.”
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This is the message that your customers hear when they call after business hours. Greetings often have a short welcome message and list the menu options. The menu that you set for after hours also applies to the holiday schedule.
13. Hello, you’ve reached [business name]. All of our team members are busy at the moment, but if you leave a brief message, someone will return your call as soon as possible.
Have you ever stopped to hear the following, ‘’Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.
-Now I lay me down to sleep; Leave a message at the beep. If I should die before I wake, remember to erase the tape.
Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.
3. Call your voicemail. Using the dial pad, type in the phone number assigned to your voicemail account, and then press the green Call button. Or, just press and hold the 1 key if that's easier.
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In the side panel, under Business Hours Auto Attendant click Schedule.
Your prospects are under the impression that a brand will be always available to cater to them, now for some circumstances, a few brands might not be able to serve their prospects 24/7 which is why creating a voicemail message becomes useful.
The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances and timeline. For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation.