Mention the details up front to notify callers of the situation immediately. If possible, specify which dates your office will be closed or when you will be back in business.
1. HI, you’ve reached (name). I’m so sorry I can’t pick up the call right now because I am standing right behind you. GOTCHA.
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-Hey! Sorry I missed your call. If you’re a telemarketer, then I’m definitely not sorry. If you’re not a telemarketer, then I’ll return your call as soon as possible.
You might not be the kind of person who wants customers to go through long voicemails. If that sounds like you, here are a couple of short and sweet voicemail greetings that you can use to get your message across!
2. Howdy, you’ve reached [your name]’s voicemail field. I will’t technique to the phone true now, but within the event you allow your contact data I’ll receive aid to you within 24 hours.
For information about how to update your outgoing message, forward your desk phone to a cell phone, and check voicemails remotely, reference this Knowledge Base article from the EOU IT Department: https://kb.eou.edu/topic/phone
Many companies offer an escape option so that if a caller ends up in a staff member’s voice mailbox, he or she can “escape” out of the mailbox and go back to the attendant menu. Use a customized auto-attendant for this situation. If you would like to leave a voicemail, please press 1 and leave your name, number, and a brief message. If you would like to return to the main menu, please press the # key.
A formal voicemail greeting is one with a professional tone. It could be for a business or for personal reasons. Formal voicemail greetings are designed to impart a sense of authenticity. They leave the caller with a sense of trust in your abilities, whatever they may be.
Due to the COVID-19 pandemic, [insert office name] continues to operate remotely during our regular business hours (8:30 a.m. to 4:30 p.m., Monday to Friday).
The general greeting is used on a daily basis for everyday missed calls while the phone is unattended. This greeting is generally played for people calling from outside of the company. “You have reached (company), where (slogan).
Hi there! You’ve reached the sewer on the next street. I can’t get to the phone right now, but if you take a wee walk, I’ll be at the sewer grate with the red balloon…floating. Please feel free to join me.
-This is you-know who. We are you-know-where. Leave your you-know-what you-know-when.
Here you can choose between Adding a National Holiday or Creating a custom event. Add a National Holiday gives you a quick choice of pre-determined dates. You can choose a specific Prefill Menu and routing options for the receptionist groups. Create a custom event allows you to set up your own events. You can set up the schedule, routing options for the receptionist groups, and different menu options.
Provide your time switch a memorable name, for example "Sales Hours", then select the timezone this will apply to. For the first rule, select the days of the week and the time at which your office opens. In this example, we'll be setting Monday - Friday, 9AM - 5PM.
After hours menu is always enabled by default. It cannot be deleted or disabled. Any time period not covered by any other business hours menu will be set to after hours by default.
Click Save on your sound event, then save for the time switch and you will be returned to the IVR. To finalise your configuration, set Button 0 to Loopback, which will return a caller to the start of the IVR, then click Save.
Due to the COVID-19 pandemic, [insert office name] continues to operate remotely during our regular business hours (8:30 a.m. to 4:30 p.m., Monday to Friday).