Keep it short and sweet so that the caller can quickly leave their message and move on with their day.
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Website: https://www.marketingmessages.com/media/Sample-Voice-Prompt-Scripts-for-Insurance-Companies.pdf
17. Hi, this is [your name] at [X Business Name]. Our office is currently closed, but I’ll be back in the office at 9 a.m. tomorrow. Feel free to leave a message or send me an email at [email address], and I’ll get back to you as quickly as possible.
Enter your 4 digit ext. Enter Security Code (note if accessing voicemail for the first time, the default security key is 0000) To access Phone Manager Functions Press 3. For personal options press 1. Record a personal greeting press 3. Record your standard greeting press 2. Listen to …
Note: Voicemail, Visual Voicemail, and Voicemail transcription are available from select carriers in select countries or regions.
11. “Hello, you’ve reached [X company]. We can’t take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.”
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
Voicemails need to maintain a professional consistency that’s aligned with the entity it’s representing. That said, the structure can vary depending on the situation. There’s no template set in stone. In fact, trite and generic should be off the table. The goal should be a balance of uniqueness and practicality.
By presenting a clear, welcoming message containing relevant information about your business, you are showing callers that you value their time. If your recording is vague, confusing, or drags on, customers will lose interest and hang up the phone instead of leaving a voicemail message.
When recording, choose a quiet area, speak clearly, and use your full name (first and last).
Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling.
Keep it Brief. Time is money in business, so if your voicemail is long, chances are the caller will simply disengage before the cue to leave a message even sounds. Keep your voicemail short. The most should be around 30 seconds, and even that’s pressing it. We’ve grown into a country where our attention span can last only about 10 seconds in some cases, so keep it short, brief and to the point. Persuade and Engage the Caller. If someone calls your business, they already have an intention. It’s the quality of your voicemail that plays a factor if they consider you a company they’d like to deal with. This is your chance to motivate someone to engage in a meaningful conversation with you. If your voicemail is shoddy, chances are they’ll hang up, or lose motivation to continue the call. In other words, your voice mail must engage and entice someone to the point that they care enough to leave you a message.
39. Thank you for calling. I apologize for missing your call. I’m busy right now, but if you leave your name, number and message, I will return your call as soon as possible.
8.) Herzlich Willkommen in der Service Abteilung der Mustermann GmbH. Leider sind im Augenblick alle Leitungen belegt. Bitte hinterlassen Sie nach dem Signalton eine Nachricht mit Ihrem Namen und Ihrer Telefonnummer. Wir rufen Sie baldmöglichst zurück. Wir wünschen Ihnen einen schönen Tag.
"Please dial the first few letters of the first or last name of the person you are trying to reach; press pound when you are done; press star to return to the main menu". When one or more names are found, the following notification plays: