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1. The Welcome Greeting. This is the first greeting callers hear when they call your company. Sample Scripts: “Thank you for calling [company name].” “Thank you for calling [company name].

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Hello, you have reached the reception of Dr. X please leave your name, reason for calling, and your number so I can call you back as soon as I can. If you are experiencing a medical emergency please hang up and dial 911.
1. Call Center Departments. Hello and thank you for calling, [Company Name], where [state your short company slogan]. If you know the extension of the party you are trying to reach, you may dial it at any time. .

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IVR (optional) > Phone Rings > If the employee does not pick up > Your professional voicemail greeting (opportunity to cross-sell or tell them to drop their message). “Your professional voicemail greeting message matters.” Scenarios where customers get directed to voicemail. 1. When the executive is busy on another call. 2.

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32. Hi, you’ve reached [your name] at [X company]. Our office is currently closed until [X date]. Please leave us your name and number, and our team will get back to you as soon as possible. Enjoy [X holiday].

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    A separate after-hours attendant menu can inform callers that your office is closed, state your business’ operating hours, and provide options that callers can immediately act upon. For example, you can direct them to your website for FAQs. If your business provides an account login page, remind your customers that they can login at any time to get general account information. In this situation, be proactive.

    Welcome to (company name), (short brand wording). If you know your party's extension, you may dial it now. Please listen carefully as our menu options have recently changed.
    Tip: If you’re not sure how to leave a good voicemail, check out the most effective voicemail script ever and how to end a voicemail that keeps the sales conversation open.

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    Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.

    Hello. You have reached the [Insert department name here] department at UNI. The office is closed from Thursday, Dec. 24, 2020 through Sunday, Jan. 3, 2021. For information on our services, please visit our website at [Insert web address here]. If you require assistance prior to Jan. 4, please leave a message. This voice mail will be checked daily on Dec. 28, 29, 30 and 31. Return calls will be made as soon as possible. Our office will re-open on Monday, Jan. 4. Budget Business Operations Confidential Reporting Environmental Health & Safety Facilities Management Financial Accounting & Reporting Human Resource Services Public Safety Senior Vice President's Office UNI Bookstore University Sustainability Cedar Falls, Iowa (319) 273-2311 Maps & Directions Visiting UNI Contact UNI Safety Diversity Matters Sustainability Accessibility Free Speech@UNI Consumer Information Equal Opportunity/Non-Discrimination Statement Privacy Policy Maintained by Human Resource Services Copyright ©2021 Eastern Oregon University > Coronavirus Information > Archives > March 24, 2020 – Voicemail and phone instructions when working from home March 24, 2020 – Voicemail and phone instructions when working from home Voicemail and phone settings while working remotely
    Note: the default prioriy can be temporary overriden for Holidays. Please see the Events section.

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    Visual voicemail on a Skype for Business desktop phone, Skype for Business app, or the Lync client for Mac.

    Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.
    22.Hello, you’ve reached [X company]. Unfortunately, we can’t answer your call right now. But your call is very important to us — so please leave us your name, phone number, and the reason for your call and someone from our team will get back to within [X number] business days .

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    Standard greeting with phone number: "At the tone, please record your message to [phone number]."

    If you will have agents in multiple queues, and would like them to be able to identify which queue the call is coming from, you can set Caller ID Prefix to a short text string which will show on the receiving handset as part of the Caller ID. For example, if this is set to SAL and a call is received from 0712345678, the handset's caller ID will show SAL 0712345678. In the Queue Timeout field, select the maximum amount of time a caller can be in the queue before they are sent to the voicemail box.
    In order to maintain excellent communication standards during this time, please utilize the following templates that were designed to ensure our students, internal service providers and members of our community receive consistent and clear information regarding modified service delivery.

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VM Greeting Scripts for Doctor’s Office A doctor’s practice typically either has a secretary or the doctor themselves to take calls. It’s vital that you have a different voicemail based on the area of the practice the patient is calling. The information differs, but the tone of voice remains the same.

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Click Auto Attendant and then select the auto attendant to disable from the list. 3

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If you wish to record your own personal greeting you will need to select option 4 (Personal Options) to record your greeting otherwise the voicemail will play the standard greeting and insert the recording of your name. To divert your phone to voicemail, Press your 'Divert' key and dial 51 as the destination to receive your calls.

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After the “message before answering”, the waiting announcement is immediately cut. Hold messages scripts are very powerful for you to keep your callers interested and reduce the tendency of drop calls. Here are some additional samples of hold messages scripts you can use for your business: General Business - On Hold Example

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