If your company is using a cloud-based VoIP service like Nextiva, Ring Central or 8x8, let me know when you send your script so I can create the correct audio file to use.
Under Voicemails tab, you will be able to see the Voicemail messages left for the Auto Attendant in question. Once a message is left, you can play, download, forward or delete it.
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Assign different functions to each keypad number to direct your customers where they need to go when they enter a specific number on their phone. The menu that you set for after hours also applies to the holiday schedule.
9. "Hey, this is [your name]. Thanks for reaching out. I'm busy at the moment, but if you leave your name, number, and message, I'll return your call.”
If you will have agents in multiple queues, and would like them to be able to identify which queue the call is coming from, you can set Caller ID Prefix to a short text string which will show on the receiving handset as part of the Caller ID. For example, if this is set to SUP and a call is received from 0712345678, the handset's caller ID will show SUP 0712345678. In the Queue Timeout field, select the maximum amount of time a caller can be in the queue before they are sent to the mobile overflow.
With the slider set to computer: Press the Record button to begin recording a greeting from your computer's microphoneWith the slider set to phone: Enter your UB phone number or other 7-digit local number. The voicemail system will call you back to record or play back a greeting
Thank you for calling ABC Company. We are currently closed for the holiday. Our normal business hours are 8 am to 8 pm, eastern time, Monday through Friday. Your call is very important to us. Please leave your name, phone number, and a brief message regarding your call. We will return your call on our next business day. Thank you.
While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.
Very professional business. The quality of the work they delivered is very good and the turn around time is very quick as well. Would recommend them.
The voicemail greeting is an important element of your business’ phone system because it is often the first impression of your business that customers will have. Creating a really good voicemail greeting is a unique opportunity that you can use to impress customers by putting your best face on, while increasing the chances that you’ll retain their business in those times when you can’t
06Hi, you’ve reached the offices of [your company/name]. I will be out of the office between [dates] and [date]. You can reach me on my private cell [your number] if this is an emergency. Alternatively, you can call me when I get back to the office or leave a brief message.
Thank you for calling. You have reached (Your Name) at (Your Business). Please leave your name, number, and a brief message and I’ll return your call as soon as possible.
After-Hours Voicemail Greeting Hi there, you’ve called COMPANY outside of our normal business hours which are TIME to TIME, DAY through DAY. You can leave us a contact name, phone number, and short message and we’ll return your call our next working day.
You should script out your greetings, rehearse, and find a tone of voice that is reflective of your professionalism and your company’s personality. If applicable, your tone and your message should take into account that certain industries and companies are more conservative than others.
Thank you for calling the office of (office or department name) at Eastern Oregon University. We are currently working remotely in response to the coronavirus outbreak, and may not be able to check missed calls regularly. Please contact us at (department email) or leave a voice message. In case of an emergency please contact Campus Security at 541-962-3911. Thank you.
Create a new menu option allows you to create a new menu from scratch or to auto-populate the settings, including greetings, from an existing menu (just choose the preferred option from the drop-down menu).
“Good afternoon. You have reached the office of [your name]. I will be out of the office beginning on [date] and will be returning on [date]. Please leave a brief message with your contact information, and I’ll be sure to get back to you as soon as I return on [date]. If this is an emergency or you need to speak with someone before I return, please contact [name of colleague/supervisor], [their job title], at [their phone number].”