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Don't lose customers after hours. Here are some best practices and sample scripts for professional auto attendant and voicemail phone greetings.

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Thanks for calling (ABC Inc). The office is closed in observance of the holiday. We will re-open Monday the 7th at 8am. If you need assistance, use our online form to email us or you can leave a message after the tone and a representative will call back when we return to the office. Thank you.
Hello, you have reached [Company Name]. To continue in English, press 1, for Spanish, press 2. (Wait for customer to enter an option.) You’ve reached the main menu. To reach a staff member by name, please press 1. For sales inquiries, press 2. For technical support, press 3. To place a purchase order, press 4. For accounting, press 5. To find a store location near you, please press 6. Press 0 to speak with a representative. 4. Product-Focused .

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This is the message that your customers hear when they call after business hours. Greetings often have a short welcome message and list the menu options. The menu that you set for after hours also applies to the holiday schedule.
8. Hello, you’ve reached [your name], [your job title] at [your company]. I’m sorry for missing your call, but if you leave a message that includes your name and contact information, I’ll get in touch as soon as I can.

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The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information.
An autoresponder email message is a notification that you receive when the person you are trying to reach is out of the office. These messages typically give you (some) of the following information:

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Official Carleton signage is now available through eshop. Please refer to the Procurement Services website for more information on how to obtain physical signage for spaces on campus. COVID-19 ResponseCarleton University1125 Colonel By DriveOttawa, ON, K1S [email protected] us on FacebookFacebook IconFollow us on TwitterTwitter IconFollow us on InstagramInstagram Icon Visit Carleton University Homepage Privacy Policy Accessibility © Copyright 2021 Home CELL & LANDLINE DO IT YOURSELF WE DO IT FOR YOU iPHONE TESTIMONIALS FAQ CELL & LANDLINES iPHONE HELP Save Your Voicemails Now learn more guide How To Record a voicemail from your landline or office voicemailbox Save Voicemails From A Verizon Phone Save Voicemails From An AT&T phone Record Voicemails From Any Smart Phone Record A Voicemail From Your Landline Or Office Mailbox Download A Voicemail To Computer As Mp3 Share A Voicemail Through Twitter Or Facebook Get Your Voicemails Saved to CD Record Voicemails With Date And Time Edit A Voicemail Message Export And Save iPhone Voicemail to Computer Download iPhone Voicemail Messages Download iPhone Text Message To Computer Forward, Share, Or Send iPhone Voicemails How To Record a voicemail from your landline or office voicemailbox

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For support with setting up your voicemail account, please call the Pepperdine Help Desk at 310.506.4357 (HELP) or Toll free (USA): 866.767.8623 (24 hours per day/7 days per week).

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    If this option is selected, enter the email address to send the notifications and attached messages to. 8 Allow Callers to Transfer From Your Voicemail Greeting

    This example will take inbound calls from a number and pass the caller to an IVR (also known as an Auto Attendant) with options for Sales, Accounts and Support.
    If you want your business’s first impression to be a positive one, improve your business voicemail greeting. You want your greeting to be such that it matches your business’s good image.

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    10. Hi, you’ve reached (name)’s answering machine. He/she is not in right now, but I’m totally open for suggestions.

    For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency. Those aren’t traits that any business wants to associate itself.
    You can record a personal greeting, or you can use one of the pre-recorded CenturyLink greetings. Follow the system prompts to select your greeting:

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    Voicemail essentials: Identify yourself because you need to reassure the client that they have called the correct number. Clients will be a lot less likely to leave a message if they wonder who will get it. Use a warm friendly voice to say something like, …

    We strongly recommend you change your voicemail password as soon as possible. By default, it is your extension number. Anyone who knows this can access your mailbox through the web and listen to and delete your messages, see your call logs, and modify settings on your extension. Press the Message key. Enter your password, followed by the # key. Press 0 for Mailbox Options. Press 5 to change your password. Please enter your new password, followed by the pound key. Re-enter your password followed by the pound key for confirmation. If everything is correct, the system will tell you your password has been changed.
    When you hear the Dial Tone, call into your landline or office voicemail box. The rule of thumb is when you hear the Voicemails Forever dial tone, then follow your phone's instructions to listen to your voicemails remotely. This will vary from carrier to carrier and phone to phone. You may need to call your phone networks customer support for updated instructions.

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    Note: If you are recording the greeting on the go using your phone, please ensure there is a default greeting uploaded in the corresponding Auto Attendant menu. It is possible to record a new one only with a temporary file being there. If you have already deleted it and you are recording the greeting via your phone, simply upload any audio file to the menu. It will be replaced with your actual message once you record it.

    -Hello, caller. Your mission, should you choose to accept it, is to leave your name, number, and a short message after the tone. This message will self destruct. BOOM! (not followed by a beep)
    Hello! This is [Nick on the West Coast Sales Team at LinkedPhone]. I am currently on vacation until [Friday, April 22nd] with limited access to email. If you require urgent assistance, please contact my lieutenant [Harold Kisp at 415-555-1212 or [email protected]]. Otherwise, please leave a message and I will return your call when I’m back in the office. Thank you and I look forward to chatting!

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For When to Forward or When Not to Forward, select a Business Schedule and Holiday Schedule from the drop-down menu. 10

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Put some thought into your message before you hit “record.” It takes very little time to write a script for yourself to read as you record your greeting. Reading off a script eliminates unnecessary pauses, “ums” and “ahs.”

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Here’s a generic business voicemail greeting example: “Thank you for calling [company/person’s name]. We are currently unavailable, but if you leave your name, phone number, and message, we will get back to you as soon as possible.” The above greeting is a professional voicemail script used by many growing and established businesses.

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