4. Humorous Voicemail Greetings. While straightforward is always the safe bet, certain entities can go to the humorous side of voicemail greetings. Before taking this route, consider the type of callers and the persona the recipient is trying to convey.
If you choose Selectively Forward Calls, create a rule by clicking Add When to Forward or Add When Not to Forward. 8 9
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2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow. If it's not urgent, leave me a message with your name and number. Have a great day."
2. Offer clear options. For many small businesses, the phone announcement will typically send the caller straight to a voicemail box. For larger organizations, you may decide to direct callers to a phone menu with options or forward the call to an external destination.
After all, a professional voicemail recording boosts your credibility, makes you seem more competent, and encourages whoever's listening to it to continue the relationship.
Customer experience is today’s business battleground. At a time where it’s common for even the most established businesses to deliver poor service, incompetent support, and just outright bad communication, how do you stand out? As big companies fail in the customer experience department, doors open for small business owners and entrepreneurs to distinguish themselves.
Is your auto attendant clear and easy to understand? Here are 10 sample greeting scripts to make a good first impression on the phone.
See our blog on Auto Attendant Greeting Scripts for more advice on auto attendant scripts.
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22. Hello, this is [your name]. I’m currently away from my phone. I return calls on Tuesday and Friday at 10 a.m. Please leave a detailed message including your name and a callback number and I’ll get back to you as soon as I can.
Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.
While you could leave the above message on your voicemail system, we highly recommend adding a bit more. If you keep regular office hours, let’s say 10 a.m. to 6 p.m., mention it on your voicemail. Also, and most importantly, since current or potential clients may be in crisis, include instructions on what the caller should do in case of an
2. Interactive Voice Response (IVR) Greeting. The greeting callers hear when they enter your IVR. Sample Scripts: “For English press 1. Para Español presione el número 2.”
If you’d like more tips like these to improve your professional image and up your sales game, remember to subscribe!
Now that you are aware of the tips to create an efficient voicemail message, the next steps would be to understand from the examples below how you can get started.
1. Top Business Ideas 2. Pro Business Guides 3. How to Get Money! 4. Communicate Properly 5. Catchy Names for your Business 6. Creative Slogans for your Business 7. Market Your Business
If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.