The importance of voicemail messages for your business. Voicemail is often the first point of contact a new customer has with your business. In the case of a cold call, it may even be the first impression your business leaves a customer—and a bad …
If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.
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Some of the best business phone systems allow you to create multiple voicemail greetings so that you don’t have to constantly re-record your greeting. This is a great feature as it gives you the option to have different voicemail greetings depending on whether a …
2. “Hi! We’re glad you called [company name]. We’re happy to help but we are either on the line with another client or on the go! Please let us know your name, number, and reason for your call today. As soon as we become available, we will call you right back. Thanks!” Ask your callers to leave a short message so you can determine when to return their call.
If the Business Hours menu has the highest priority, it will take all calls in between 10 am and 5 pm. However, if the Evening menu is the first in the list, all calls in between 4 pm – 5 pm will be routed according to the Evening menu options. Or, if the Lunch menu is the top one, it will be prioritized for taking calls from 2 pm to 5 pm.
2. Basic Customer Inquiry. Thank you for calling [Company Name]. If you know your party’s extension, please dial it at any time. To reach our company directory, press 1.
To leave a voicemail message, please dial your extension now. If you wish to leave a message in our general voicemail box, please stay on the line. Messages left in our general voicemail box are monitored and will be addressed within the next business …
Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.
– Sorry, I can’t be everywhere, and sitting by the phone ready to take your call, just isn’t going to happen. The best thing to do is to leave your message and not be offended that I wasn’t able to speak with you. Thanks.
1. The Welcome Greeting. This is the first greeting callers hear when they call your company. Sample Scripts: “Thank you for calling [company name].” “Thank you for calling [company name].
Call your home phone number. Depending on your location, you can press #, * or 2 to interrupt the greeting, and then enter your PIN. Follow the prompts to listen to your messages.
You've reached New Age Construction. We are currently closed from December 25th to January 2nd for the holiday season. To speak to an on-call construction worker, press 1...
Business voicemail greetings are rarely thought of as a prime way to connect with customers. But just because you're not available doesn't mean you can't make a positive impression on your customers when they reach your voicemail box.
8. Outside Business Hours. What the caller hears when they call your company outside of business hours. Sample Scripts: “Thank you for calling [company name].
To receive email notifications, select Notify me via email when new voicemail messages are received. 7
Like this blog? You may be interested in our blog on integrated telephone system features.
10. Hi, you’ve reached (name)’s answering machine. He/she is not in right now, but I’m totally open for suggestions.