8. Outside Business Hours. What the caller hears when they call your company outside of business hours. Sample Scripts: “Thank you for calling [company name].
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Always keep in mind the people who will be listening to your professional voicemail greetings. What type of tone and information resonates with them?
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Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
9.) Bienvenue chez John Doe. Malheureusement, il n'y a personne dans le bureau à l'heure actuelle. Laissez votre nom et numéro de téléphone après la tonalité. Nous vous rappellerons dès que possible.
For the first agent, select the dropdown and choose External Numbers then New External Number
Hi! I’m not here right now, I seem to have broken my tomatoes…You wouldn’t happen to have any tomato paste on you, would ya?
Voicemail greetings should be short and sweet. Try to limit your voicemail greeting to 30 seconds or less to save your customer’s time and patience. Bottom Line. Recording a voicemail greeting for your business can be challenging, but these messages are essential for establishing your credibility and professionalism.
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Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.
In the side panel, click Call Forwarding. Always Forward Calls—Always forward calls to a designated number. Selectively Forward Calls—Forward calls to a designated number depending on criteria.
6. Disaster Recovery Script. Thank you for calling [Company Name]. Recent flooding in the area [or similar description of the disaster] has temporarily closed our office.
Here you can choose between Adding a National Holiday or Creating a custom event. Add a National Holiday gives you a quick choice of pre-determined dates. You can choose a specific Prefill Menu and routing options for the receptionist groups. Create a custom event allows you to set up your own events. You can set up the schedule, routing options for the receptionist groups, and different menu options.
In the side panel, click Dialing Options. Edit Business Hours Schedules for Auto Attendants
“Hi, this is [name]. I’m either on another call or am away from my desk. Please leave your name, contact details, number and your reason for reaching out and I will get back to you as soon as possible. Thank you for calling.”