When someone reaches your voicemail, it’s important that you help them confirm that they have reached the right person by providing all of the relevant information that they will need. Who have they reached? Did they contact the right person and the right business? Should they leave a message? When will you get back to them? Is there a better time for them to call?
The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information.
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Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
Responding to voicemails is time-consuming. Fortunately, with the right greeting, you might be able to save yourself some hassle. If you don’t have an auto attendant, you can give callers the information they are looking for with your voicemail greeting. Of course, this means that your greeting may be a little lengthy, but that can work in your favor as callers will only stay on the line to leave a message if they still need assistance.
“Congratulations! You’ve reached the right person! It’s [your name]. Unfortunately, you’ve called at the wrong time. Please leave a message with all your contact information, and I’ll call you back within 24 hours.”
5. Hi, this is [your name]. I can’t get to the phone right now, but please leave a message with your name and number, and I’ll get back to you as soon as possible.
Change your voicemail password: Go to Settings > Phone > Change Voicemail Password, then enter the new password.
You can record a personal greeting, or you can use one of the pre-recorded CenturyLink greetings. Follow the system prompts to select your greeting:
1. State your business name and hours of operation upfront. The first thing your callers should hear is the name of your business or organization. If they are calling when you are closed you should also be sure to let them know your standard business hours.
12. “Hi, you’ve reached [company]. Unfortunately, we’re currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP.”
Please leave your name, telephone number and a brief description of your service needs and we will get back to you as soon as possible. Please note that coverage cannot be bound, changed, or canceled via a voicemail message.
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
The timeout in seconds is the setting that defines the amount of time from the point the greeting finishes playing until the Auto Attendant directs the call to the already selected timeout setting. Navigate to HostPilot > Services > Unite > Auto Attendant and click Auto Attendant Name Choose the Business Hours Menu in question, scroll down to the Timeout, click on Not set up Choose the Timeout in seconds which is the time the call will be in the IVR system before going to the Timeout Choose the Route to option from the drop-down list. Choose Destination that will depend on the option selected under the Route to. Please note that selecting Repeat Greeting as a timeout destination will make the greeting repeat constantly.
Website: https://www.macrynvoicegreetings.com/macryn-voicemail-greetings-services/pbx-voip-cloud-phone-recordings/cisco-professional-phone-recordings-auto-attendant-voicemail-greeting/
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
On another phone: Dial your own mobile number, press * or # (depending on your carrier) to bypass your greeting, then enter your voicemail password.
When recording, choose a quiet area, speak clearly, and use your full name (first and last).