Website: https://grasshopper.com/blog/perfect-voicemail-greetings-10-tips-for-recording-effective-and-professional-messages-plus-examples/
For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency.
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The following templates and text ideas can be used for almost any kind of voicemail greeting. You can switch the language of the text blocks by pressing the tab button.
Voicemails don’t necessarily have to be monotonous or extremely jazzy or funky. What you should be looking for is a balance between the two. Whenever you call someone and their voicemail greeting is playing, it tells you a lot about who they are, as a person. Which is why, you’ve got to put a little bit of “you” when it comes to voicemail. And the best part about all of this is, since you couldn’t come to the phone, at least the callers are having a good time listening to the message.
Click Add to add it to your audio library Click Use the Audio
6. Keep Your Recording Up to Date. If your business is closing on one of its normal operating days for a holiday, or is dealing with an emergency or unforseen situation, you should update your after hours announcement to avoid confusion.
Just make sure you listen to the message before you say OK to it. And try to sound happy, or at least neutral. croydon January 31, 2014
"Hello, you've reached [name] at [company]. I'm unable to come to the phone right now. Leave your name and number, and I'll return your call as soon as I'm free. Thank you."
3. Available Agents Greeting. What callers hear when they are routed to an available agent. Sample Scripts: “Please hold while you are connected to the next available agent.”
The following templates and text ideas can be used for almost any kind of voicemail greeting. You can switch the language of the text blocks by pressing the tab button.
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back."
For When to Forward or When Not to Forward, select a Business Schedule and Holiday Schedule from the drop-down menu. 10
Our TIPP: Our prompts configurator helps you find the right voice and also helps you with text suggestions, selection of music and speakers demos. With just a few clicks, you can compile your selection or desired prompt(s) and send it to us.
Once this has been set, select the Destination drop down for your open event, then select Queues and New Queue
Optional greetings are greetings that can be activated and will be played for callers depending on certain rules, specifically whether the call is received during or outside of business hours, whether the caller is external/internal, and whether your line is busy or no answer.
To activate the disabled menu, follow the same procedure described above and click Enable.
Many busy businesses utilize auto attendant greetings to make a great first impression, however, if your business relies on the personal touch of a live receptionist, it is important to have a plan in place when that position is unstaffed. Make sure your voicemail greeting contains the useful information that your receptionist would normally provide. This could include: location & directions, office hours, website URL, or social media info, as well as any pertinent company information.