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02Hello, you’ve reached [your name] of [your company/business]. I’m sorry that I’m not available to answer your call now. Please leave your details and a brief message at the tone and I’ll make sure your message reaches the right person. This is the perfect voicemail for a department’s secretary or operatory to let those calling know that their message will be delivered when you get back.
You can use an existing business hours and holiday schedule to configure the time/days your auto attendant is operational and non-operational, or create a new schedule when you create an auto attendant. To configure your business hours and holiday schedules in advance of creating an auto attendant, see Create and Configure a Schedule in Cisco Webex Control Hub for more information.
A voicemail greeting can be pivotal in attracting a potential customer to your company or repelling him! So, it may be worthwhile to utilize some tried and tested tips to frame voicemail greetings for your company. The first line must include a brief description of your company and the services it offers clearly. Tell the callers the time frame within which they will get a call from your end. Ensure the voice used in recording the greeting is cheerful and not drab one. Ensure the greeting is recorded not in a hurried manner so that the callers can understand each word without issues. Try keeping the voicemail message length to 20 seconds or so.
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
From the Calling User Portal, click Voicemail. 3 4
A professional and personable voicemail greeting is beneficial for several reasons. Read ahead to find out what these are.
You may think your voicemail message is professional. But when you listen back it could sound rushed or shaky. Listen to it regularly to see if changes are needed.
5. Delay Announcement. What the caller hears every two minutes that they are in the waiting queue. Sample Scripts: “Thank you for your patience. All of our agents are still busy.
Website: https://asthedrillturns.com/2019/02/18/dental-office-voicemail-etiquette/
We look forward to serving you so please leave your contact info, details and reason for calling after the beep. We will call you right back!
Your call is important to us and we will get back to you as soon as possible. Please leave your full name, contact details, phone number, and availability after the beep and we will call you back straight away. Thank you!”
Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
As mentioned above, it is extremely important to have a voicemail message that is easy to understand. However, there is also the matter of word choice. You must ensure to give attention to what your words are in your voicemail greetings. There can be certain words used that may trigger your customers. Though you did not mean what they understood, it will still bring a bad name to your company’s reputation. Your choice of words can affect significantly, so make you give close attention to your words.
For customers in the Asia-Pacific region, the Caller ID Name field is auto-populated with the User Name. You cannot modify the Caller ID Name field. 1
-Hello, this is ________. I’m not home right now, but I can take a message. Hang on a second while I get a pencil. (Open a drawer and shuffle stuff around.) OK, what would you like me to tell me?