Your voicemail greetings sets the tone for how callers perceive you and your company. With a proper business voicemail, you can foster positive business relationships and engage the customer. Upbeat messages that are short and to the point are best and be sure you don’t rush through your message. Here are eight key elements for recording a proper business voicemail greeting: Keep It Short and Upbeat Announce Yourself and Business Short Apology Statement Invitation to Leave a Message When to Expect a Return Call Rehearse Before You Record Say NO to Monotone Stay Up to Date 1) Keep It Short and Upbeat
3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s].
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Voicemails need to maintain a professional consistency that’s aligned with the entity it’s representing. That said, the structure can vary depending on the situation. There’s no template set in stone. In fact, trite and generic should be off the table. The goal should be a balance of uniqueness and practicality.
To change your voicemail message on iPhone: 1. On your home screen, tap Phone. 2. At the bottom, tap Voicemail on the menu bar. 3. Tap Greeting in the top left corner of your screen. 4. Tap Custom if you want to record a custom greeting. 5. To record a new greeting, tap Record. Tap Play to listen to it. 6. Lastly, tap Save in the top right corner. Sample After Hours Voicemail Greetings Home Sample After Hours Voicemail Greetings
Once the Event is created, it will automatically override the usual schedule during the specified timeframe. Events will always be prioritized over the usual Menus. For receptionist groups, there is a specific setting called Routing Option. You can choose whether to set the Events before or after the Receptionist group. It can be found under the settings of a specific event. If the Event is set before the Receptionist group, inbound calls are routed directly to the menu and are further routed depending on the Timeout settings of the Event; If the Event is set after the receptionist group, inbound calls first go to the receptionist groups according to the usual schedule, and then go to the Event. Recording And Uploading Greetings
10. Hello, you’ve reached [your company]. We’re sorry to have missed your call. Please leave a brief message including your name, number, and reason for calling and a member of our team will get back to you within one business day.
Offer other contact information such as a cell phone or email address if you will check it (i.e. on vacation). DON’T: Be too informal, even if you are creating a humorous message. Give a prolonged sales pitch in your voicemail greeting message. Waste a caller’s time with an excessively long greeting before they can leave their message.
With OpenPhone you can record your own voicemail greetings directly in the app, upload your own voice clips or simply type your voicemail script.
16. “Hi, you’ve reached [company name]. Sorry, you just missed us! We’re open from ([hour] to [hour] [time zone]) Monday through Friday [optional: hour to hour on the weekends]. In the meantime, you can also visit our website [website URL] to reach out via live chat, text, or email [email address]. If you’d like to leave us a message, tell us your name, number, and reason for your call after the beep. We will give you a call back later on today.” Let your caller know your exact office hours so you skip the “phone tag”. They’ll appreciate knowing when to expect a return call. Just keep in mind that the timeframe should be realistic so you live up to customer expectations.Voicemail greetings for holidays
If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers. Here are sample greetings you can use to help you craft your own.
1. Short Business Voicemail Greetings. Hi there, you’ve reached [your name] at [X company]. Thanks for calling. I'm unable to answer the phone but if you leave your name, phone number, and message.
2. Professional voicemail greetings for your business cell phone number. It’s a good practice for each of your team members to have their own personal business phone numbers.
• As a general rule, all phones should be answered within three rings and not be answered by an automated phone system during normal business hours. • The voicemail greeting for all main numbers should be an "after hours" greeting that clearly states when callers can …
After-Hours Voicemail Greeting Hi there, you’ve called COMPANY outside of our normal business hours which are TIME to TIME, DAY through DAY. You can leave us a contact name, phone number, and short message and we’ll return your call our next working day.
This is (your name). You have reached my voice mail for the week of (month & day). I will be in the office during regular business hours Monday-Friday. If you need help right away, please PRESS "0" to speak with our receptionist.
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As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.