The timeout in seconds is the setting that defines the amount of time from the point the greeting finishes playing until the Auto Attendant directs the call to the already selected timeout setting. Navigate to HostPilot > Services > Unite > Auto Attendant and click Auto Attendant Name Choose the Business Hours Menu in question, scroll down to the Timeout, click on Not set up Choose the Timeout in seconds which is the time the call will be in the IVR system before going to the Timeout Choose the Route to option from the drop-down list. Choose Destination that will depend on the option selected under the Route to. Please note that selecting Repeat Greeting as a timeout destination will make the greeting repeat constantly.
41. Hello, you’ve reached [X company]. Leave a message so we can call you back as soon as our team has a spare moment.
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If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
3. Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.
In the New Sound Event popup, set a name for your sound (eg. AH Prompt), then in Sound, you can either select an existing audio file on your PBX, choose a file from your computer (New Sound (Upload)), or use your phone handset to record a sound file (New Sound (Record)). For this example, we would record a message along the lines of "You have reached our after-hours support line. Please wait while we connect you to an on call support agent".
It makes sense to have an after-hours / weekend voicemail greeting for important teams at your business so that your clients feel confident that they will be taken care of. You may also suggest alternate resources like a help forum, knowledge base, or online chat to support customers while closed, if available.
Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.
40. Hi, I’m not in right now, but if you leave a detailed message I’ll call you back promptly.
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27. Hi, It’s [your name] of [your company]. I’m in a meeting at the moment. Please leave your message and contact information, and I will get back to you within [realistic timeframe]. Thank you for calling.
Enter a Description for this number, it may be the person's name, or 'Support Mobile' for example, then enter the number in the Phone field.
Website: https://community.spiceworks.com/topic/315463-what-s-your-help-desk-phone-voicemail-greeting
I began my career with over 15 years in sales and sales training. Among other roles, I was a national sales trainer and a branch manager for Wells Fargo Home Mortgage.
9. Queue Callback Message. What the caller hears when they request a callback from the queue. Sample Scripts: “You have requested to have the next available agent call you back from the queue.
Auto-attendants with a customized holiday greeting can be a festive way to mark the occasion. If you have a retail business, create a holiday greeting to inform customers of any limited-time sales you are offering. If your office is closed for the holiday, be sure you state this in your message.
10.) Hello, and welcome to John Doe. For technical reasons we can not take your call personally. Thank you for your understanding. We are working very hard on a solution. If you want, you can leave a message on our homepage www.johndoe.de - Thank you and goodbye.
Interesting Read : Interactive Voice Response: What Is It And How Is It Beneficial?