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For the safety of our team and our customers during the pandemic, [LinkedPhone] is currently closed until further notice. We are grateful for your ongoing support and patience during this time and we look forward to reconnecting with you as soon as possible. Please visit our website or social media channels for updates. Stay safe and healthy.

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You can also email us at [email address]. Our website can be accessed anytime by visiting _____.com.
Set the days during which your holiday auto attendant operates. You can assign a holiday schedule created previously, or create your own holiday schedule for the auto attendant. .

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To finish configuring the ring group, click the + button for Agents, once for each external number you wish to call. For example, if you have 2 support mobiles, click this 2 times.
4.) Bienvenido/a a John Doe. Nos puede contactar personalmente durante nuestro horario de oficina de lunes a jueves de 9:00h a 12:00h y de 14:00h a 16:00h. Asimismo, nos puede enviar un correo electrónico a [email protected] y le contestaremos lo antes posible. Gracias.

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Thank you for calling ______. Please note, your call may be recorded for quality and training purposes.
Detailed instructions about this feature can be found in the article Receptionist Groups In Intermedia Unite.

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1. Select the fixed key with the envelope graphic, or dial the phone’s phone number.

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To ensure that you keep customers happy and present a professional image, make your auto-attendant easy to navigate. We’ve compiled some sample call center greeting scripts that can be used in different situations, whether your company has a small customer support team or a massive call center with hundreds of people.

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    Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.

    “Hey there, this is [name]. You’ve reached [XYZ company]. Unfortunately, I’m currently away from the office and am traveling in [place]. I won’t be back in the office until [date] and I will get in touch with you then.
    Professional Voicemail Greetings for Business Cell Phone. If you use a separate cell phone number for business purposes, setting a voicemail greeting is vital, especially when you are off-duty. Take a look at some of the sample professional voicemail greetings to greet customers on your business cell phone: 1.

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    If you will have agents in multiple queues, and would like them to be able to identify which queue the call is coming from, you can set Caller ID Prefix to a short text string which will show on the receiving handset as part of the Caller ID. For example, if this is set to SAL and a call is received from 0712345678, the handset's caller ID will show SAL 0712345678. In the Queue Timeout field, select the maximum amount of time a caller can be in the queue before they are sent to the voicemail box.

    Before you record your business voicemail greeting, be sure to rehearse it so you feel comfortable and don’t stumble around. You might want to write a script and practice a few times out loud beforehand.
    With the Holiday season right around the corner, your office’s voicemail greeting should quickly inform callers of any potential changes in hours, days or availability. Oh, and what better way to spread holiday wishes than with a personalized, updated greeting – of course, while at the same time, keeping your clients and prospects in the

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    People have short attention spans these days, and you should always craft your communications for the lowest common denominator with something as universal as your voicemail.

    This voicemail greeting should list the name of the department, the hours of operation or the whereabouts of your personnel, the protocol for following up with the customer, and another way to get in touch with the department. You've reached the Delivery Department of Wringley Furniture. All of our personnel are currently occupied on the floor. Please leave your contact information and we'll get back to you as soon as possible. Or email us at [email protected]. 4. Vacation Day Voicemail Greeting
    When recording your business voicemail greetings on your VoIP phone system, make sure to state the correct time when your callers can expect you to call back. If your call-back policy is within two hours or 24 hours, make sure to say the correct expected time so …

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    To whom it may concern. You’ve tried to reach Wilbur and Ed. We aren’t here at the moment, but if you want, you can leave your contact information at the tone and one of the brood will get to you shortly. Take care, thanks for the call.

    For the safety of our team and our customers during the pandemic, [LinkedPhone] is currently closed until further notice. We are grateful for your ongoing support and patience during this time and we look forward to reconnecting with you as soon as possible. Please visit our website or social media channels for updates. Stay safe and healthy.
    In previous blogs, I’ve mentioned the importance of making a good first impression on a potential client. Most of the time, the first contact will be over the telephone. Since we are often in session, it is very likely that the first time a client hears our voice is on our voicemail greeting. This is why a professional greeting is so important. Identify yourself because you need to reassure the client that they have called the correct number. Clients will be a lot less likely to leave a message if they wonder who will get it. Use a warm friendly voice to say something like, “You have reached xxxx, licensed mental health counselor.” Tell clients what to do if they are in crisis. Although it seems obvious to us, clients may not realize that it could be several hours until we can return their call. I suggest something like, “If you require immediate assistance, please dial 911 or go to your nearest emergency room.” Ask for what information you need. Yes, the obvious name and number, but if it would be helpful to get their insurance information, ask for that, too. Give clients an idea about when you’ll return their call. Common business practice is within 24 business hours. Any extra messages or information you’d like clients to know. For example, if you are no longer accepting a particular insurance plan, the end of your voicemail greeting is a great place to convey that information.

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Website: https://www.psychologytoday.com/us/blog/psychologically-minded/201501/don-t-tell-me-call-911

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19. “Hi, you’ve reached [your name] at [X company]. We are sorry but our office is closed until [date]. Please leave us your name and phone number and our team will get back to you as soon as possible. Enjoy [holiday] and thanks for calling [company name]! If you do happen to be open the holiday season, it’s important to provide holiday hours. Especially if your hours vary from your regular hours.

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“Hi, you’ve called [name] at [XYZ company]. I’m currently busy [hiking through a rainforest, exploring China, climbing Mount Peru etc.] and so I can’t take your call right now. I won’t be back in the office until [date] and I look forward to hearing from you then.

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