8. The Professional Script. Some prospects need you to sound professional. All they want is a straightforward solution to their pain points.
1.) Добро пожаловать в «Вася Пупкин и Ко». К сожалению, на данный момент никого нет в офисе, или вы звоните в не рабочее время. Пожалуйста, оставьте сообщение или отправьте письмо на [email protected]. Большое спасибо за ваш звонок.
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To allow callers to dial an extension without a menu prompt, check the Enable extension dialing without requiring a menu item check box. 7
To change the number of times your phone rings before voicemail answers, please contact us and a representative will set your ring cycle.
Thank you for calling Cutlas IT Solutions. Our office is currently closed. Regular store hours are 9 am to 7 pm, Monday through Saturday. Please leave a voicemail with your name and phone number for our staff after the beep.
Voicemail and voice messages are among the top ways every professional business can use to enhance their customer services. Though this idea may sound strange to many in the internet age, this kind of mail is a proven source of solutions for business communications and customer service.
You can record a personal greeting, or you can use one of the pre-recorded CenturyLink greetings. Follow the system prompts to select your greeting:
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If done tastefully, you can promote your products or services on your voicemail greeting without sounding pushy. In fact, it’s a great way to keep customers up-to-date on company events, sales, and other news. Be sure to keep it short and have fun with it.
Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
A professional voicemail greeting can be the difference between a caller proceeding on to deliver their message or simply hanging up. Ensure you take the time to craft the right voicemail greeting for your business.
A business voice mail should have several ingredients that inform. Include the name of the person whose extension was dialed, the company’s name and the department. Invite the caller to leave a message; often the caller does not realize she has reached voice mail.
Once you have your message, you need to actually record it. The exact process varies depending on whether you’re using a cell phone or office phone, but here’s the basic process: Press the voicemail button, or press and hold 1 on most cell phones. Enter your password. Record your message. Listen to the message you just recorded. Follow the prompts to save your message. Following Up on Voicemail Messages
Answer incoming calls during normal hours with a custom phone greeting specific to your business with routing options to particular departments or employees, or just give callers the information they need.
23. Howdy, thank you for calling [business name]. Please toddle away your title, quantity, and a short message, and a member of our team will return your name within 24 hours.
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42. Hi, you’ve reached [X company]. Our team is currently out of the office or assisting other customers. Leave your name, number, and a brief message so we can direct your call to the proper team member when we return.