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8. Outside Business Hours. What the caller hears when they call your company outside of business hours. Sample Scripts: “Thank you for calling [company name].
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There's no single best way to craft an after hours greeting. The most important point is that you equip your customers with what they need to know, and give them an avenue to contact you, whether that's through voicemail, email, or other channels.
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
29. Hi, this is [your name] at [X company]. I am on vacation right now and won’t be back to the office until [X date]! Please leave me your name, phone number, and the reason you are calling, and I will get back to you then. Alternatively, you can phone [Name] at [phone contact information]. Thank you for calling!
Your voicemail greeting can create a obvious or damaging affect on folks. By brooding about your aim target market and tone, you desires in command to retain it obvious.
What’s more, according to WP Beginner, “more than 88% of local searches on mobile devices end up in a phone call,” so you don’t want to be caught off guard when a customer calls!
Website: https://www.mightycall.com/blog/the-best-services-to-record-a-voicemail-greeting-for-business/
Assign an existing schedule—Select a previously created schedule from the drop-down.
2. “Hi! We’re glad you called [company name]. We’re happy to help but we are either on the line with another client or on the go! Please let us know your name, number, and reason for your call today. As soon as we become available, we will call you right back. Thanks!” Ask your callers to leave a short message so you can determine when to return their call.
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Take these scripts and make them work for you! Dental office voicemail etiquette begins with the understanding that the idea isn’t to let calls easily roll over to voicemail. Just because you can doesn’t mean you should! However, you do want to have great voicemail greetings when you do need to use voicemail. After Hours Message: Hello.
2. Basic Customer Inquiry. Thank you for calling [Company Name]. If you know your party’s extension, please dial it at any time. To reach our company directory, press 1.
1. Press the fixed key with the envelope graphic, or dial the phone’s phone number.
While covering all of the relevant information, aim to keep your voicemail to about 20 seconds. You definitely should not ever record a business voicemail longer than 30 seconds, and anything less than 10 seconds will typically mean that you are either speaking too quickly or aren’t providing all of the required information.
Is your auto attendant clear and easy to understand? Here are 10 sample greeting scripts to make a good first impression on the phone.