For many businesses and professionals, your voicemail greeting is going to be the first point-of-contact for your customers. This is especially true for service businesses, who often rely on their voicemail to collect information from interested parties.
Rather than waiting for a callback, open up additional channels of communication with your callers by inviting them to email. The most professional voicemail greetings often include an alternative method of communication.
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For button 3 in this example, where the option has a mobile overflow and after hours mobile routing, please skip to Queue Setup - with Mobile Divert overflow
Very professional business. The quality of the work they delivered is very good and the turn around time is very quick as well. Would recommend them.
1. Select the fixed key with the envelope graphic, or dial the phone’s phone number.
A separate after-hours attendant menu can inform callers that your office is closed, state your business’ operating hours, and provide options that callers can immediately act upon. For example, you can direct them to your website for FAQs. If your business provides an account login page, remind your customers that they can login at any time to get general account information. In this situation, be proactive.
Here are some examples of voicemail greetings for your direct business line that are both personal and professional. Enjoy!
If they don’t leave a message, you’ll never know who called. Some people may assume they should just call back later. But if you prefer to get back to them at your leisure, encourage them to leave a message.
10. Hello, you’ve reached [your company]. We’re sorry to have missed your call. Please leave a brief message including your name, number, and reason for calling and a member of our team will get back to you within one business day.
At times voicemails contain clever and witty messages. You can be mislead if you do not understand them. In such cases use your common sense and then record your message. Make sure you set such types of voicemail greetings only for unofficial use of your phone and not for professional purposes. Don’t be a creep because I’m not talking to you. Tell who are you on hearing the beep. I’m a spirit! I will haunt you if you tell me your name and number. You have entered the gateway of heaven. Here I’m God! Be blessed after leaving your contact number. I wasn’t at office yesterday, nor today nor will I be there tomorrow. Vanish. Leave behind a trail of you after the beep. Funny Voicemail Greetings
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
48. Hello, you’ve reached [name] at [company name]. If you need help with [X reason], please contact [X person/X system] or [visit our website at X and send us an email]. For all other inquiries, please leave your name, phone number, and a message, and I’ll get back to you as soon as I can.
As mentioned above, it is extremely important to have a voicemail message that is easy to understand. However, there is also the matter of word choice. You must ensure to give attention to what your words are in your voicemail greetings. There can be certain words used that may trigger your customers. Though you did not mean what they understood, it will still bring a bad name to your company’s reputation. Your choice of words can affect significantly, so make you give close attention to your words.
45. Hi, this is [X department] at [X company]. We’re not able to take your call right now, but if you leave a quick message after the tone, our next available representative will call you back shortly.
Website: https://www.engineerette.com/professional-voicemail-greeting-guide-for-job-seekers/
If you choose Selectively Forward Calls, you'll need to have at least one rule for forwarding applied for call forwarding to be active.
1. Select the fixed key with the envelope graphic, or dial the phone’s phone number.