The last few years have seen a huge rise in the use of automated voicemails and auto-attendant greetings. This has been especially true for the business sector, where professionals should record friendly and polite voicemails to greet their customer callers.
40. Hi, I’m not in right now, but if you leave a detailed message I’ll call you back promptly.
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Hi there! You’ve reached the sewer on the next street. I can’t get to the phone right now, but if you take a wee walk, I’ll be at the sewer grate with the red balloon…floating. Please feel free to join me.
Website: https://www.eou.edu/coronavirus/2020/03/24/march-24-2020-voicemail-and-phone-instructions-when-working-from-home/
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In previous blogs, I’ve mentioned the importance of making a good first impression on a potential client. Most of the time, the first contact will be over the telephone. Since we are often in session, it is very likely that the first time a client hears our voice is on our voicemail greeting. This is why a professional greeting is so important. Identify yourself because you need to reassure the client that they have called the correct number. Clients will be a lot less likely to leave a message if they wonder who will get it. Use a warm friendly voice to say something like, “You have reached xxxx, licensed mental health counselor.” Tell clients what to do if they are in crisis. Although it seems obvious to us, clients may not realize that it could be several hours until we can return their call. I suggest something like, “If you require immediate assistance, please dial 911 or go to your nearest emergency room.” Ask for what information you need. Yes, the obvious name and number, but if it would be helpful to get their insurance information, ask for that, too. Give clients an idea about when you’ll return their call. Common business practice is within 24 business hours. Any extra messages or information you’d like clients to know. For example, if you are no longer accepting a particular insurance plan, the end of your voicemail greeting is a great place to convey that information.
Website: https://www.phone.com/phone-support/features/how-do-i-set-up-my-voicemail/
Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:
Interesting Read : Interactive Voice Response: What Is It And How Is It Beneficial?
The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.
7. Identify Yourself And Your Business. When you call someone for the first time, unless you know their voice, you really have no way of making sure you actually called the right number.
After-hours and Weekend Greetings . If your business closes after a certain time or on the weekends, and there is nobody to answer or assist your callers, create an after-hours automated attendant greeting. Tell your callers up front that the business is …
Recording Your Greetings Press the Message key on your Grandstream phone or press * 97 from the phone Enter your password. In default, this your extension number, followed by the # key. Press 0 for Mailbox Options. You have the option of recording up to three greetings.
When the new Auto Attendant is created, there are two menus that are created automatically, which are business hours and after hours. Business hours can be deleted or edited. Therefore, the first step is to set up the Auto Attendant Schedule is to edit these 2 default menus. You can always create additional menus if needed.
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Call your home phone number. Depending on your location, you can press #, * or 2 to interrupt the greeting, and then enter your PIN. Follow the prompts to listen to your messages.
Press 1 to record the Unavailable Message. Record the message after the tone and press pound. To keep the message, press 1 to accept the message. If not satisfied, press 3 to re-record and repeat steps 5 and 6.