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For the first agent, select the dropdown and choose External Numbers then New External Number

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You can record a personal greeting, or you can use one of the pre-recorded CenturyLink greetings. Follow the system prompts to select your greeting:
Hello. You have reached the [Insert department name here] department at UNI. The office is closed from Thursday, Dec. 24, 2020 through Sunday, Jan. 3, 2021. For information on our services, please visit our website at [Insert web address here]. If you require assistance prior to Jan. 4, please leave a message. This voice mail will be checked daily on Dec. 28, 29, 30 and 31. Return calls will be made as soon as possible. Our office will re-open on Monday, Jan. 4. Budget Business Operations Confidential Reporting Environmental Health & Safety Facilities Management Financial Accounting & Reporting Human Resource Services Public Safety Senior Vice President's Office UNI Bookstore University Sustainability Cedar Falls, Iowa (319) 273-2311 Maps & Directions Visiting UNI Contact UNI Safety Diversity Matters Sustainability Accessibility Free Speech@UNI Consumer Information Equal Opportunity/Non-Discrimination Statement Privacy Policy Maintained by Human Resource Services Copyright ©2021 Eastern Oregon University > Coronavirus Information > Archives > March 24, 2020 – Voicemail and phone instructions when working from home March 24, 2020 – Voicemail and phone instructions when working from home Voicemail and phone settings while working remotely .

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Before you read this, stop and listen to the voicemail greetings for your cellphone and business line. Seriously, I’ll wait.
Standard delivery for professional greetings is 3-4 business days or 1-2 day for RUSH delivery.

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7. “Hi, this is [your name]. I’m either on a call or away from my desk. Please leave your name, number, and a brief message and I’ll get back to you. Thank you.”
If you know the extension of the person you are trying to reach, you may dial it at any time. For a company directory, press the star key.

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45. Hi, this is [X department] at [X company]. We’re not able to take your call right now, but if you leave a quick message after the tone, our next available representative will call you back shortly.

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    You will be returned to the Time Switch configuration. For your closed event, click Select Destination, then Voice Mailboxes. If you wish, you can re-use the one previously created, or alternatively you can create a new mailbox for after hours calls, in case you wish to have a different mobile number or email address for the receipt of voicemail. If creating a new one, please repeat the New Voice Mailbox step above, using the appropriate details.

    Enter a Description for this number, it may be the person's name, or 'Support Mobile' for example, then enter the number in the Phone field.
    Always keep in mind the people who will be listening to your professional voicemail greetings. What type of tone and information resonates with them?

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    Use the following short voicemail greetings to get to the point quickly and invite them to leave a message. 6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you." 7.

    39. Howdy, right here’s [your name]. I’m no longer at my desk true now, so toddle away a message and I’ll name you aid within 24 hours.
    After-Hours Voicemail Greeting Hi there, you’ve called COMPANY outside of our normal business hours which are TIME to TIME, DAY through DAY. You can leave us a contact name, phone number, and short message and we’ll return your call our next working day.

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    On the support option, it will check if the business is open and, if so, send the callers to a queue. If there is no answer, it will then ring mobile numbers. If the business is closed, the caller will be played an after hours message, then directed to the mobile numbers. If there is no answer, the call will be returned to a voice mailbox on the PBX.

    In order to manage Auto Attendant's PIN, once in Auto Attendant tab, click on the Auto Attendant you wish to manage. Go to Settings and the PIN will be at the bottom of the General section. Uploading greeting from HostPilot: Record and save your greeting using any sound recording program (read the Knowledge Base article on How do I create a *.WAV or *.OGG file for my greeting? for more information). The file must be in WAV or OGG format and cannot be larger than 16 MB. Then navigate to Services > Unite > Auto Attendants > click on Auto Attendant Name > Business Hours > click on a menu you wish to change the greeting for. Under the menu options, click on the current greeting name, then choose file, specify the file name and agree with policies and limitations, then click Upload.
    Sample Phone Scripts. After Hours Voicemail for a Small Business: Thanks for calling (our company). The office is currently closed. Office hours are 9am to 6pm, Eastern Time. Please leave a message at the tone and we'll call you back on the next business day. Thank you. Voicemail Script: You have reached (your business name).

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    Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it. If you're away from your office, check your voicemail remotely to keep up with incoming messages if necessary. Or get voicemail to email capabilities set up on your phone

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    Your voicemail greeting can create a obvious or damaging affect on folks. By brooding about your aim target market and tone, you desires in command to retain it obvious.

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Note: when choosing files to upload, be aware that you are responsible for following copyright regulations and the Intermedia Acceptable Use Policy.

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Tip: If you’re not sure how to leave a good voicemail, check out the most effective voicemail script ever and how to end a voicemail that keeps the sales conversation open.

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4. Waiting Message. What callers hear when they enter the waiting queue. Sample Scripts: “All of our agents are currently busy. Please hold and we will answer your call as soon as possible.”

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Expand your message with 'We're sorry we couldn't take your call this time.' The inclusion of 'this time' or 'on this occasion' suggests that the voicemail is the exception rather than the rule.

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