12. “Hi, you’ve reached [company]. Unfortunately, we’re currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP.”
To ensure that you keep customers happy and present a professional image, make your auto-attendant easy to navigate. We’ve compiled some sample call center greeting scripts that can be used in different situations, whether your company has a small customer support team or a massive call center with hundreds of people.
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Different businesses may require different types of greetings. This is the ultimate list that can work for a wide array of company messages.
For many small businesses, the announcement will send the caller straight to a voicemail box. But larger organizations may decide to direct callers to a phone menu or forward the call to an external destination, depending on the situation. These options can include: Listing individual voicemail boxes for different departments or employees. Forwarding calls to a professional answering service. Giving callers an option to connect to an after hours or emergency support line. Directing calls to a personal cell phone. Presenting menu options for additional recordings about office locations, ongoing promotions, and other information.
Tip: If you’re not sure how to leave a good voicemail, check out the most effective voicemail script ever and how to end a voicemail that keeps the sales conversation open.
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Do you find yourself putting pen to paper, staring blankly at the wall, searching for just what to say? Well, know that it happens to the best of us. To help you out, we’ve included some voicemail greeting samples for you to look at. Both the 10 formal and 10 informal samples should give you the prompting you need to start crafting your own voicemail script.
11.) Benvenuti alla John Doe, purtroppo ci avete chiamato fuori dall’orario di lavoro oppure non possiamo rispondere alla vostra chiamata al momento. Se volete lasciarci un messaggio, si prega di inviare una e-mail a: [email protected] – Vi contatteremo al più presto possibile. Per ulteriori informazioni su di noi, si prega di visitare il nostro sito web: www.johndoe.de. Grazie per la vostra chiamata.
13. "Hello, you've reached [company]. If you're looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to chat with our team? Leave your name and number, and we'll return your call straight away."
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The VMO service worked well as a contact service for our class reunion. It worked as described and was a great resource for our classmates.
In this post, I’ll share what makes a good voicemail greeting — and the best voicemail greeting scripts you can use.
10.) Здравствуйте, и добро пожаловать в «Вася Пупкин и Ко». По техническим причинам мы не можем ответить на ваш звонок лично. Спасибо за ваше понимание. Мы активно работаем над устранением неполадок. Если пожелаете, вы можете оставить сообщение на нашем сайте www.johndoe.de – спасибо и до свидания.
Hello. Thank you for contacting [Business Name]. Unfortunately, we are not currently available at the moment. Our regular office hours are Monday through Friday, 8 am to 4 pm, closed during the weekend. Please leave a message along with your name and number, and we’ll get back to you as soon as possible.
Hi. You have reached [Business Name]. Our offices are currently closed for the holiday season. We shall return on January 2, 2020, working office hours from 9 am to 5 pm, Monday thru Friday, closed Saturday and Sunday. Until then, please leave a short message and number, or email address, and we’ll get back to you shortly. Thank you for calling.
Business voicemail greeting samples. Here you can find some examples of voicemails for both busy days and after hours. Treat them as your professional voicemail greeting script and customise them according to your needs and desires. Busy days: Hello, you have reached Nancy Cooper of Day Spa Dahlia on Green Lane, 17.
@pleonasm - I think it's fine to be a bit creative with your phone message as long as you change it every couple of weeks. I have a friend who always has something quirky on her voicemail and I sometimes make her hang up and not answer so I can hear the new one! pleonasm February 1, 2014