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In previous blogs, I’ve mentioned the importance of making a good first impression on a potential client. Most of the time, the first contact will be over the telephone. Since we are often in session, it is very likely that the first time a client hears our voice is on our voicemail greeting. This is why a professional greeting is so important. Identify yourself because you need to reassure the client that they have called the correct number. Clients will be a lot less likely to leave a message if they wonder who will get it. Use a warm friendly voice to say something like, “You have reached xxxx, licensed mental health counselor.” Tell clients what to do if they are in crisis. Although it seems obvious to us, clients may not realize that it could be several hours until we can return their call. I suggest something like, “If you require immediate assistance, please dial 911 or go to your nearest emergency room.” Ask for what information you need. Yes, the obvious name and number, but if it would be helpful to get their insurance information, ask for that, too. Give clients an idea about when you’ll return their call. Common business practice is within 24 business hours. Any extra messages or information you’d like clients to know. For example, if you are no longer accepting a particular insurance plan, the end of your voicemail greeting is a great place to convey that information.

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Your message should be 20 seconds at most. Remember, your clients or co-workers may listen to this dozens of times.
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality. .

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After hours menu is always enabled by default. It cannot be deleted or disabled. Any time period not covered by any other business hours menu will be set to after hours by default.
Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.

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When deciding on the best personal voicemail greeting, think about your intended listener. If you are recording the message for a business phone, start with letting the callers know they have reached the correct number before asking them to leave their pertinent information, such as their name, phone number, and reason for calling. If you are recording the message for your personal phone number, it is okay to have a little fun and show off your distinctive style. Just remember that frequent callers will hear that message many times, and while it may be cute the first few times, after a while it can grow irritating, leading the caller to hang up without leaving a message. Is Amazon actually giving you the best price? This little known plugin reveals the answer.

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5. Go to your voicemail settings. Once you are in your voicemail system, the specific options that you have – and the keys on the dial pad that you have to press to access them – will differ slightly, depending on your telecom carrier.

  • examples of business voicemail messages

    12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!

    19. Howdy, you’ve reached [employee name]’s voicemail field. [Employee first name] no longer works for [company name]. Please name our major line at [phone number] and we’ll be cheerful to connect you with a most modern team member who can aid.
    Website: https://support.openphone.co/hc/en-us/articles/1500009886601-How-to-set-up-your-business-voicemail-greeting

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    14. Hi, you’ve reached [business name]. We can’t take your call at the moment, but if you leave your name and number, the next available team member will return your call as soon as possible.

    9. The Skill Demonstrator. You may decide to demonstrate your skills through the voicemail message you leave your prospects. This works perfectly if you deal with selling your skills and expertise to your customers.
    By default beginning April 2017, voicemail transcription is available for all Phone System in Microsoft 365 users. When you receive a voicemail, the message will be transcribed in the body of the voicemail email you receive in your mailbox. If you do not want to have transcription for your messages, ask your admin to disable it for you.

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    Website: https://emailanalytics.com/9-perfect-out-of-office-message-examples-you-can-use/

    Website: https://talkroute.com/12-fun-professional-business-voicemail-greetings/
    [If no input, proceed to greeting in English. If other option is selected, proceed to said language greeting]

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    Log into the system:Using your UB phone:Press the line keyPress the Messages buttonEnter your UB phone PIN
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1. HI, you’ve reached (name). I’m so sorry I can’t pick up the call right now because I am standing right behind you. GOTCHA.

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3. Offer Clear Next Steps. For many small businesses, the announcement will send the caller straight to a voicemail box. But larger organizations may decide to direct callers to a phone menu or forward the call to an external destination, depending on the situation.

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To set the Voicemail notifications, navigate to HostPilot: Services > Unite > Auto Attendant > click on Auto Attendant Name > Settings > Voicemail settings >Enter the Email for voicemail. There, you can also upload a new greeting for your Auto Attendant voicemail, change the Voicemail PIN and adjust notification settings.

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