49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
But professionalism also means paying attention to detail. Imagine if you were to leave a voicemail without mentioning any of the following: • Your full name. • Name of the recipient, if important. • Your company name. • What it’s regarding. • Phone number for the call back. • Brief message.
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Share with your caller when they can expect a callback. If you return calls within 24 hours, let them know. Give them an estimate of when they can expect your call.
We expect to reopen on Friday at 8:30 AM. If you would like to leave a voicemail, please press 1 or send us an email at [email protected] After-hours greetings can improve your customer service. There is no one, perfect after-hours voicemail greeting template for every business. It all depends on your company.
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When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
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Sample Voice Mail Greetings Sample “After Hours” Greeting Script: Thank you for calling XYZ Company. We are currently unavailable to take your call. Our business hours are nine to five, Monday through Friday. If you know the extension number of the person you are trying to leave a message for, you may dial it now.
In this post, I’ll share what makes a good voicemail greeting — and the best voicemail greeting scripts you can use.
Rehearse or write down your message before recording it. Remember that old saying “practice makes perfect?” It’s certainly true when it comes to creating an electronic greeting. The more you’ve rehearsed, the easier the message will be to restate. If you don’t have time to practice, writing down the greeting before recording it – and then reading it aloud from the paper – may help you stay focused on the correct wording.
Voicemail messages are important, they solve the basic issue of not missing out on any leads.
More than 100 professional voice actors are available to record your phone greetings, including bilingual options.
View or edit the Time Zone from the Time Zone drop-down.
Recording name Press the Message key. Enter your password, followed by the # key. Press 0 for Mailbox Options. Press 3 to record your name. Record the name after the tone and press pound. To keep the message, press 1 to accept the message. If not satisfied, press 3 to re-record and repeat steps 5 and 6.
6. Full Waiting Queue Message. What the caller hears when the waiting queue is full. Sample Scripts: “We are currently experiencing high call volume. Please leave a message with your name and phone number and we will return your call as soon as possible.”
In the side panel, click Call Forwarding. Always Forward Calls—Always forward calls to a designated number. Selectively Forward Calls—Forward calls to a designated number depending on criteria.