"[Auto-attendants] assist a business of any size in presenting a more organized, efficient, and, if necessary, more robust picture of itself,” points out Brandi Armstrong, Co-Founder of Telecentrex and blogger on evancarmichael.com. The right greeting can make the difference between a frustrated customer or a satisfied one.
Don't lose customers after hours. Here are some best practices and sample scripts for professional auto attendant and voicemail phone greetings.
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2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow. If it's not urgent, leave me a message with your name and number. Have a great day."
28. Hello, you’ve reached [your name]. I can’t come to the phone right now, probably because I’ve just stepped away from my desk, but possibly because I’m trapped under something heavy. Leave a message and I’ll call you back within one business day — and if I don’t, please send help.
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Hello. You’ve reached the establishment of Binder and Binder Law Offices in West Chapel. We regret we are not here to answer your call. However, your call is important to us, so please leave your contact information and a brief message at the tone, and we’ll get back to you shortly. It’s been a pleasure receiving your call.
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2. Interactive Voice Response (IVR) Greeting. The greeting callers hear when they enter your IVR. Sample Scripts: “For English press 1. Para Español presione el número 2.”
Here are some examples of voicemail greetings for your direct business line that are both personal and professional. Enjoy!
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Thanks for calling [Company Name]. Our offices are currently closed. Our business hours are from Monday to Friday 9 AM to 8 PM Eastern Time, and Saturday 9 AM to 12 PM Eastern. If you would like to leave a message in our general voice mailbox, press 1. A representative will contact you the following business day. To reach our company directory, press 2. For business hours and directions to our office, press 3. You may also email us at [company email]. For more information about our products and services, please visit us at [website]. To repeat this message, press the * key. 7. Direct Customers to Your Account Login Page
10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.
When you receive a voicemail, a notification will alert you on Skype for Business apps, desktop phone, and email app. If the caller hangs-up before leaving a message, you will receive a Missed-Call Notification email with the caller information (if it was not blocked). What's it like for callers to leave messages? Depending on the users settings for Call Answering Rules Callers can hear a greeting, record a message (up to 5 minutes), and/or choose to be transferred to the target defined by the user. Visit your User Settings Portal https://aka.ms/vmsettings to learn more. Repeat menu All of the menu prompts will be repeated for callers so if they don't press a key on their phone before hanging-up, the menu prompt will be repeated three times. Thank you! Any more feedback? (The more you tell us the more we can help.) Can you help us improve? (The more you tell us the more we can help.) Resolved my issue Clear instructions Easy to follow No jargon Pictures helped Other Didn't match my screen Incorrect instructions Too technical Not enough information Not enough pictures Microsoft in education Office for students Office 365 for schools Deals for students & parents Microsoft Azure in education English (United States) Sitemap Contact Microsoft Privacy Manage cookies Terms of use Trademarks Safety & eco About our ads © Microsoft 2021 Prospective Student Current Student Faculty/Staff Member Alumni Donor Emeriti Parent Visitor Apply Now Maps and Directories Orientation Ferris Calendar Admissions Home Apply Now Financial Aid & Scholarships Local Students International Admissions Online & Statewide Admissions Online Payments Orientation Transfer Admissions Tuition Rates Visit Ferris Birkam Health Center Bulldog Connect Career & Professional Success Center for [email protected] Studies Dean of Student Life Office Dining Services ElevateU Ferris First Housing & Residence Life LGBTQ+ Resource Center Multicultural Student Services Personal Counseling Center Student Employment Study Abroad Veteran’s Resource Center [email protected] Athletics Home Athletics News Merchandise Radio and TV Broadcast Info Sports Camps Sports Schedule Video Highlights Webcasts Audio and Video
-Hi, you’ve reached _____________. Please leave a message after my kid stops (awkward moment of silence) owwwwwwwwwww that hurt!… continuing… after my kid stops hitting me in the back with his hockey stick! BEEP
Ryan Bozeman is a writer and conversion optimization consultant in Seattle, WA. He works with B2B technology startups, helping businesses find and execute effective content strategies. Any views or opinions represented in this post belong solely to the author. 8 Ways To Build Brand Trust & Make Your New eCommerce Business Look Established Tools, Templates, & Tactics You Can Use To Start, Run, & Grow Your Business 100+ Startup Tools About Us Work With Us Go to UniTel Voice » General Voicemail Greeting For Business Home General Voicemail Greeting For Business
4. Emergency Services or Medical Office Script. Thank you for calling [Company Name]. If this is a medical emergency, please hang up and dial 911.
11.) Benvenuti alla John Doe, purtroppo ci avete chiamato fuori dall’orario di lavoro oppure non possiamo rispondere alla vostra chiamata al momento. Se volete lasciarci un messaggio, si prega di inviare una e-mail a: [email protected] – Vi contatteremo al più presto possibile. Per ulteriori informazioni su di noi, si prega di visitare il nostro sito web: www.johndoe.de. Grazie per la vostra chiamata.