38. Thanks for calling [company name]. We’re unable to take your call right now, but leave your details and we’ll call you right back.
As a small business, it’s important to find ways to keep your customers engaged, even when you aren’t able to answer the phone. Though social media marketing and e-commerce are becoming more prominent, connecting to customers by phone is still a tried and true staple of the business world. Your voicemail greeting is an opportunity for you to engage with your customers, an …
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10. Max Wait Time Reached Message. What the caller hears when they have been waiting in the queue for the maximum amount of time. Sample Scripts: “You have exceeded the waiting limit for this queue.
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Thank you for calling (Your Name) at (Your Business), where (What You Do). I’m sorry that I was unable to take your call. Please leave me your name, number, and a quick message and I’ll call you back shortly.
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Keep those communications personal – we don't want our clients to think that we are robots!
Great and efficient service from Onhold, highly recommend for their excellent voice call services.
While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.
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19. "Hello, you've reached [your name]. I'm currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,' or looking for SPF 150 sunscreen] and won't be back in the office until [date]. Leave your contact info and reason for calling and I'll get in touch then."
For the first agent, select the dropdown and choose External Numbers then New External Number
On the Holiday Schedule page, assign an existing Holiday schedule in the Select an option drop-down, or create a new schedule. Click Next. 6
Order custom phone greetings online 24/7. Select a voice-over, enter your voicemail script then we’ll record and deliver your professional phone greetings.
Provide your time switch a memorable name, for example "Sales Hours", then select the timezone this will apply to. For the first rule, select the days of the week and the time at which your office opens. In this example, we'll be setting Monday - Friday, 9AM - 5PM.
You have reached (Your Name) at (Your Business). We help (What Your Business Does). I wasn’t able to take your call right now, but leave your name and number and I’ll get back to you as soon as I can.