12.) Benvenuti alla John Doe. Potete contattarci dal Lunedì al Venerdì dalle 8am alle 12.30pm e dall’1pm alle 4.30pm. Al momento non possiamo rispondere personalmente alla vostra chiamata. Si prega di lasciare un messaggio con il vostro nome e numero di telefono e vi richiameremo al più presto possibile. Per casi urgenti, potete raggiungerci al numero 0821 91039-1211. Grazie.
Instead of you making your clients and customers sit through an Interactive Voice Response (IVR menu) so they may be directed to the person they would like to talk to, try to make fewer hurdles and steps for your customers.
.
@pleonasm - I think it's fine to be a bit creative with your phone message as long as you change it every couple of weeks. I have a friend who always has something quirky on her voicemail and I sometimes make her hang up and not answer so I can hear the new one! pleonasm February 1, 2014
Professional Voicemail Greetings for Business Cell Phone. If you use a separate cell phone number for business purposes, setting a voicemail greeting is vital, especially when you are off-duty. Take a look at some of the sample professional voicemail greetings to greet customers on your business cell phone: 1.
Welcome to (company name), (short brand wording). If you know your party's extension, you may dial it now. Please listen carefully as our menu options have recently changed.
You may also email the [insert office name] at [insert office email] this email is being monitored between 8:30 a.m. and 4:30 p.m., Monday through Friday.
The attendant menu for your main contact number may be the first form of contact that a customer has with your business. Make sure your greeting is clearly articulated. Provide an option to speak with an operator if the caller has a question that is not addressed by the menu options.
Recognize Their Need. When someone calls your business, the voicemail should give them a sense of validation. This means that your voicemail should extend gratitude for their interest in your business, or an apology for not being there to answer your call. These two simple courtesies can go a long way in the creation or establishment of client/business trust. Make it Informative for the Caller. Your voicemail must include all the information the customer will need for your particular business. For instance, if you’re a brick and mortar establishment, it’s wise to include your store hours. It’s also a good idea to leave them an alternate way to contact you, especially if it’s after hours. After all, you don’t want to miss just one potential customer. Here are some suggestions for elements to include in your voicemail: Business name Hours (if brick and mortar) Alternate method of contact, such as email Your name
2. Professional voicemail greetings for your business cell phone number. It’s a good practice for each of your team members to have their own personal business phone numbers.
For the first agent, select the dropdown and choose External Numbers then New External Number
1-800-GO-DEPOTText UsHelp CenterFAQsCheck Order StatusReturn an ItemPrice Match Policy
Creating a voicemail greeting might not be fun, but with the scripts I’ve shared, you should have an easier time. No need to practice time and time again — simply plug in your name, company title, and other details, then read it out loud to your phone’s voicemail greeting recorder. With a professional greeting, you’ll continue nurturing prospects even if you don’t pick up the phone.
IVR (optional) > Phone Rings > If the employee does not pick up > Your professional voicemail greeting (opportunity to cross-sell or tell them to drop their message). “Your professional voicemail greeting message matters.” Scenarios where customers get directed to voicemail. 1. When the executive is busy on another call. 2.
Remember, your professional voicemail greeting recording can be an excellent opportunity to put your best foot forward with customers and promote your business in the process. We have collected 10 of the best voicemail greetings for business applications that we could find.
For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency.
This example will take inbound calls from a number and pass the caller to an IVR (also known as an Auto Attendant) with options for Sales, Accounts and Support.
Take the time to listen to calls, call back if necessary, use your cell phone when you’re out of town, and take care of anything actionable listed in the messages instead of watching your mailbox fill in. This kind of attention to detail can go a long way towards building a good reputation and image for the business. Good luck! Voicemail Perfect for Professionals that Manage Multiple Businesses