Tips: There is a default greeting for the Auto Attendant, which is erased when you upload your own file. Make sure your greeting explains each option that you have set up, and which key caller needs to press for it. You may also want the greeting to explain that callers can dial an extension at any time.
Recording name Press the Message key. Enter your password, followed by the # key. Press 0 for Mailbox Options. Press 3 to record your name. Record the name after the tone and press pound. To keep the message, press 1 to accept the message. If not satisfied, press 3 to re-record and repeat steps 5 and 6.
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10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours."
View or edit the Caller ID used when calls are transferred or forwarded out of this auto attendant. 7 Edit Auto Attendant Phone Numbers
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Next to Message Storage, use the drop-down menu to select where you want to store your messages:
If you’re not going to apologize or sound regretful about it, chances are you will lose on potential prospects. Mean it to your prospects how you are really sorry you can’t assist them at the moment.
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Your message should be 20 seconds at most. Remember, your clients or co-workers may listen to this dozens of times.
Offer other contact information such as a cell phone or email address if you will check it (i.e. on vacation). DON’T: Be too informal, even if you are creating a humorous message. Give a prolonged sales pitch in your voicemail greeting message. Waste a caller’s time with an excessively long greeting before they can leave their message.
Your voicemail message should ideally answer all of the following requirements: Brief -- nothing bores callers as much (or makes them hang up as often) as long voicemail messages; Informative -- if it's your professional voicemail, say your name, business, and if necessary, department. Let your callers know when to expect a return call
If you only check and return messages once a day or once a week, let your caller know. This will avoid multiple messages by the same caller.
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Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.
1. Hi this is [you name], I’m either away from my desk or on the phone, please leave your name and number along with a short message and I’ll be sure to get back to you.
Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.