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For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency.

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For button 3 in this example, where the option has a mobile overflow and after hours mobile routing, please skip to Queue Setup - with Mobile Divert overflow
Off Hours Voicemail Greeting Examples. This voicemail greeting will be played when customers call you after business hours or during weekends. Make sure that this voicemail greeting informs users about office hours, alternative ways to reach customer service, or store location. “Hi, you’ve reached [business name]. We are available by phone .

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35. Hello, we’re wishing you all a happy [X holiday]. Our office is currently closed so our employees can celebrate with their loved ones. Please leave your name, number, and reason for calling and a member of our team will return your call when we reopen on [X date].
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19. Howdy, you’ve reached [employee name]’s voicemail field. [Employee first name] no longer works for [company name]. Please name our major line at [phone number] and we’ll be cheerful to connect you with a most modern team member who can aid.
Hello! You have reached the voicemail of John Doe . Please leave your name, phone number, and a brief message and she will return your call as soon as possible. Thank you and have a great day.

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Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.

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Voicemail greetings can include any information you’d wish to convey, such as special sales, bargains, alternate phone numbers to use, or your company’s normal working hours.

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    5. Go to your voicemail settings. Once you are in your voicemail system, the specific options that you have – and the keys on the dial pad that you have to press to access them – will differ slightly, depending on your telecom carrier.

    1. Turn on your phone and launch the Phone app. Turn the power on for your phone. Then, tap the Phone app.
    Your prospects need to hear something which can make them hold on to what you are trying to tell them and that starts with a good attractive statement.

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    If you choose Selectively Forward Calls, you'll need to have at least one rule for forwarding applied for call forwarding to be active.

    Creating a voicemail greeting might not be fun, but with the scripts I’ve shared, you should have an easier time. No need to practice time and time again — simply plug in your name, company title, and other details, then read it out loud to your phone’s voicemail greeting recorder. With a professional greeting, you’ll continue nurturing prospects even if you don’t pick up the phone.
    Luckily, personalizing your after-hours voicemail greetings doesn’t have to be difficult, especially if you take advantage of proper call center software. With CloudTalk’s Voicemail feature , you can set up personalized messages and make sure your callers feel attended to, even if you’re not exactly available to take the call.

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    Default Greeting—Plays a default greeting for incoming calls.

    Here you can choose between Adding a National Holiday or Creating a custom event. Add a National Holiday gives you a quick choice of pre-determined dates. You can choose a specific Prefill Menu and routing options for the receptionist groups. Create a custom event allows you to set up your own events. You can set up the schedule, routing options for the receptionist groups, and different menu options.
    A dentist is similar to a doctor. Unlike a doctor, a dentist is going to get far more non-urgent calls as patients will want to know when they can pick up various orders, as well as to book follow-up appointments. The key here is prioritizing so the dentist can respond promptly to the patients who need emergency dental work and other urgent consultations.

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    If there are other ways to get in touch with your business, or receive information about your products, you may want to include them in the after hours greeting. Websites and emails are often the most popular forms of alternative contact.

    Choose your busy greeting from the drop-down menu next to If busy use greeting from: System—This plays the system default greeting. Personal—If this option is selected, choose the file to upload.
    This greeting is heard by a caller once they are forwarded to a voice mailbox. Press the up or down navigation buttons to select Play or Re-Record and then press Enter. Press Enter to stop playback or recording.

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what to say on your business voicemail

In the side panel, click Dialing Options. Edit Business Hours Schedules for Auto Attendants

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Recognize Their Need. When someone calls your business, the voicemail should give them a sense of validation. This means that your voicemail should extend gratitude for their interest in your business, or an apology for not being there to answer your call. These two simple courtesies can go a long way in the creation or establishment of client/business trust. Make it Informative for the Caller. Your voicemail must include all the information the customer will need for your particular business. For instance, if you’re a brick and mortar establishment, it’s wise to include your store hours. It’s also a good idea to leave them an alternate way to contact you, especially if it’s after hours. After all, you don’t want to miss just one potential customer. Here are some suggestions for elements to include in your voicemail: Business name Hours (if brick and mortar) Alternate method of contact, such as email Your name

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Invite the caller to leave a detailed message. If there is certain information you need, make sure to include that information here.

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