Services > Unite > Auto Attendant > Edit Auto Attendant > Settings > General > During call transfer.
6. You have reached [your business]. All of our representatives are currently busy, but if you leave us a detailed message with your name and number we will return your call in the next two hours. Thank you for calling and have a great day.
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Typically, a good business voicemail greeting should comprise the following elements: A warm greeting. Your name, the name of your company and department name. Make an apology for being unable to take the call. Ask the caller to leave a message. Let the caller know when to expect a return call.
As mentioned above, it is extremely important to have a voicemail message that is easy to understand. However, there is also the matter of word choice. You must ensure to give attention to what your words are in your voicemail greetings. There can be certain words used that may trigger your customers. Though you did not mean what they understood, it will still bring a bad name to your company’s reputation. Your choice of words can affect significantly, so make you give close attention to your words.
In the side panel, under Business Hours Auto Attendant, click Menu.
If you need some help in forming a memorable business voicemail greetings on your VoIP communication system, here are 20 quick tips to help you do so.
Advanced greetings provide additional functionality for power users, but require additional setup. Contact the UBIT Help Center if you are interested in any of these options and require assistance:
Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.
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Wondering what to say in your business voicemail greetings? Read on to learn how to record a good voicemail that is professional (or funny) to encourage callers to leave a message.
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Your voicemail is set up with a default greeting, but you can record a personal greeting any time you want.
Voice-mail messages should be updated whenever you will be out of the office for an extended period of time. There should be a service standard that all voice-mail are responded to by the end of the business day. Organizations are judged based on their systems and processes that support the customer experience.
Whether you’re busy getting the kids ready for school or in back-to-back meetings, Skype can handle all of your incoming calls with our free voicemail feature.
Hello, you have reached X (service provider). Unfortunately, all our agents are engaged in talking to other customers. You can stay online or to resolve something urgent, try our live chat service. You also have the option of leaving your name, ID and number and our agents will revert to you at the earliest.
No one wants to sit and listen to someone talking drone and monotone on a voicemail greeting. Remember to keep it upbeat and avoid sounding like a robot!
Make sure to keep your voicemail greeting fresh and new. In fact, updating your voicemail regularly will ensure that people actually listen to your message. Anytime you are on vacation, at a conference or other industry-related event, change your greeting to reflect where you are at.