When you create a voicemail message, the next thing you need to ensure is that your prospects are aware that they have reached the right person so no confusion takes place.
Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
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4. Waiting Message. What callers hear when they enter the waiting queue. Sample Scripts: “All of our agents are currently busy. Please hold and we will answer your call as soon as possible.”
5. Delay Announcement. What the caller hears every two minutes that they are in the waiting queue. Sample Scripts: “Thank you for your patience. All of our agents are still busy.
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3. Offer Clear Next Steps. For many small businesses, the announcement will send the caller straight to a voicemail box. But larger organizations may decide to direct callers to a phone menu or forward the call to an external destination, depending on the situation.
2. My ass and I are out for a walk. So as soon as I can get my ass back in the house, I’ll give you a call. Leave a message till then.
You’ve reached [Company Name], the [company’s slogan]. Please choose from the following menu options: To speak with the operator, press 0. For customer support, press 1. For troubleshooting questions, press 2. For accounting questions, press 3. For a list of our staff members, press 4. To leave us a message, press 5. To repeat these options, press 6. After-Hours Greetings
While the message on his personal line might not be ideal, he took the time to record a professional voicemail message for his business phone, which makes it stand out. Business Voicemail Greetings If you are recording a voicemail message for business , be sure you include your name and your company's name , so people know who they are calling
Website: https://support.microsoft.com/en-us/office/set-up-your-voice-mail-b0d849d3-dd36-46b2-b845-ab1f1a72c647
For more accessibility options, see Learn how to navigate Skype for Business using accessible features.
Do keep in mind that anything out of the ordinary, or too long will eventually grate on the person listening. My sister recorded a message similar to the one on the film Terminator, where the message says "Hello" and then pauses so that the person on the other end thinks that they are talking to a real person, before revealing that it was a trick.
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10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours."
1. HI, you’ve reached (name). I’m so sorry I can’t pick up the call right now because I am standing right behind you. GOTCHA.
One of the rules you should remember is to speak a bit slowly and clearly so that your callers are able to understand more easily what is being said.
While this information can be tucked behind a phone menu option, it's best to state it upfront in your after hours recording. This way, callers can decide whether to call back at a better time, or leave a voicemail message.