When someone reaches your voicemail, it’s important that you help them confirm that they have reached the right person by providing all of the relevant information that they will need. Who have they reached? Did they contact the right person and the right business? Should they leave a message? When will you get back to them? Is there a better time for them to call?
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
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“Hi there! You’ve reached [XYZ Company]. We are unable to take your call at the moment, but we want to hear what you have to say. Please leave your full name, contact details and reason for reaching out, and one of our staff members will get in touch with you within 24 hours. Thanks!”
We don't have a Help Desk voicemail. Our rationale is that if there's a call during work hours someone will pick up. That's our guarantee as our number is only for emergencies. If the call is after hours, then it must REALLY be an emergency (C-level or high level manager) so one of us will answer. Anything else goes to the help desk.
9. Update Your Greeting Frequently. Many of the things that can make your voicemail great, also require that you update it pretty regularly. Information like deals you’re running, when you’re away, and who to contact while you’re out can take your greeting to the next level, but they’re obviously time sensitive.
Or say that your brand is on a holiday, you can’t miss out on leads because you know their value on your business.
5. Road side cafe; you kill them and we’ll cook them. Leave your order and we’ll get back.
Assign different functions to each keypad number. These settings direct your customers where they need to go when they enter a specific number on their phone.
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Edit the Primary Phone Number and/or Extension. 5
Hi, you've reached the voicemail of [your name] at [your company]. I'm away from my desk, in a meeting or on the other line. Please leave your name, number and a brief message after the tone and I will get back to you as soon as I can. Hello. You've reached the office of [your name] at [your company]. I will be out of the office from [date] to
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Funny voicemail greetings are just that. These types of greetings have no rules whatsoever. They’re just for funsies, so make those you care for the laugh. Most of the time, they are personal, but certain businesses can use them as well. Perhaps you operate a theatrical costume company that specializes in clown memorabilia, or perhaps you run a business that sells pranks, such as plastic puppy poo, and whoopee cushions.
08You’ve reached the voicemail of [your business/company]. We are under new management and will be hosting a re-opening on [dates] where you can come and meet the team and have a chance to learn more about our enhanced services and new products. To leave a voicemail message, press the # key and someone from our team will call you back within 24 hours. This voicemail greeting is used to communicate information regarding changes to any business activities. It specifies how customers can communicate and do business with you, during any transition time.
Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.