9. “Hi, you’ve reached [your name]. I’m unable to come to the phone right now. But if you leave your name, number and a short message, I’ll be sure to call back.”
To ensure that you keep customers happy and present a professional image, make your auto-attendant easy to navigate. We’ve compiled some sample call center greeting scripts that can be used in different situations, whether your company has a small customer support team or a massive call center with hundreds of people.
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If you're using an in-house system like AT&T, Mitel, Avaya, etc., I'll create the phone greetings to input into these type of systems. Also, "Dial-In" service can be provided for phone systems that are unable to accept recordings. • Sub-Directory Recordings (After Hours, Hours and Location, Call Center, Office Closure-Inclement Weather, Product Descriptions, Returns Information, Shipping Info, Tech-Support Help, etc.
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Short Business Voicemail Greetings. Hi there, you’ve reached [your name] at [X company]. Thanks for calling. I'm unable to answer the phone but if you leave your name, phone number, and message. I'll make sure to return your call as soon as possible. Hello, you’ve reached the office of at [X company].
A virtual business phone system like Grasshopper can help you create a professional, reliable voicemail greeting. It includes instant response and custom greetings, as well as access to the Grasshopper Voice Studio and professional voice talent for …
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1.) Welcome to John Doe. Unfortunately, there is no one in the office right now or your are calling outside of business hours. Please leave a message or send an email to [email protected]. Many thanks for your call.
2.) Bienvenido/a a John Doe. Lo sentimos, está llamando fuera de nuestro horario de oficina. Nos puede contactar personalmente de lunes a viernes de 8:00h a 18:00h y los sábados de 9:00h a 16:00h. Por favor, deje un mensaje o envíe un correo electrónico a [email protected]. Contactaremos con usted lo antes posible. Gracias.
“Hello, you’ve reached the Marketing Department at [XYZ Company]. All of our team members are currently working with other clients to [insert goal] and are unable to take your call.
When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.
2. Basic Customer Inquiry. Thank you for calling [Company Name]. If you know your party’s extension, please dial it at any time. To reach our company directory, press 1.
Website: https://www.captive-audience.com/services/ivr-voice-prompts/guide-farmers/
48. Howdy, you’ve reached [name] at [company name]. To verify that you just aid with [X reason], please contact [X person/X system] or [visit our website at X and send us an email]. For all other inquiries, please toddle away your title, phone quantity, and a message, and I’ll receive aid to you as rapidly as I will.
A separate greeting can be created for after hours, and typically includes additional options for customers, or at minimum, informs them that your office is closed. In these greetings, it’s beneficial to inform your caller of your regular business hours, as well as provide them with a link for technical support, or additional contact method (if applicable).
Change your voicemail password: Go to Settings > Phone > Change Voicemail Password, then enter the new password.