Receptionist Group is an option which forwards incoming calls directly to certain users or phone numbers before call goes to Auto Attendant. This group has its own activity periods (weekly schedule). Navigate to HostPilot > Services > Unite > Auto Attendants > Add Receptionist Group. Specify the Receptionist Group Name, Display Name and Ring type. Set up the Receptionist Group Schedule type Set the time frame for the schedule to be active and save changes. Add users/phone numbers and save changes. Further destination of a call depends on the rest of the Auto Attendant options.
Here, the ophthalmologist is not in a position to receive a call. However, he/she makes sure the patient’s need is addressed.
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As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
Hello. You have reached [Name]. I apologize for not being able to answer your call at the moment. However, if you leave your name, number, and a short message, I’ll make sure to contact you when I return.
48. Hello, you’ve reached [name] at [company name]. If you need help with [X reason], please contact [X person/X system] or [visit our website at X and send us an email]. For all other inquiries, please leave your name, phone number, and a message, and I’ll get back to you as soon as I can.
Sample Voice Mail Greetings Sample “After Hours” Greeting Script: Thank you for calling XYZ Company. We are currently unavailable to take your call. Our business hours are nine to five, Monday through Friday. If you know the extension number of the person you are trying to leave a message for, you may dial it now.
On the Review page, under each tab, review your new auto attendant settings to make sure everything is correct. You can click Back to make any changes, or click Create to apply the settings to your new auto attendant. 9 Disable an Auto Attendant 1
When you create a voicemail message, the next thing you need to ensure is that your prospects are aware that they have reached the right person so no confusion takes place.
In the Phone app , Visual Voicemail (available from select carriers) shows a list of your messages. You can choose which ones to play and delete without listening to all of them. A badge on the Voicemail icon indicates the number of unheard messages.
Hello! You’ve reached [Natasha on the Product Development Team at LinkedPhone]. I’m not available at the moment but your call is important to me. Please leave your name, number, and the reason for your call and I’ll call you back as soon as possible. Thank you and have a great day!
– Thanks for calling. This is (name). Today is a Friday and I am working from our corporate office. If you need to reach me immediately, please call (number). Otherwise, please leave me a message and I’ll return your call as soon as possible.
Website: https://www.captive-audience.com/services/ivr-voice-prompts/guide-farmers/
15. “Hi, Thanks for giving us a call! Sorry, but we are closed right now. Please leave us your name, number and the best time to reach you and we’ll get back to you within the day. Thank you.”
Here are a few sample voice mail greetings to get you started: Standard Voice Mail Greetings. Normal Greeting (Without pager notification) "This is (name) of (company). I'm currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks."