Even in today's fast-paced world, customers don't like being greeted with an automated message. According to the New York Times, callers of a certain age are put off entirely if they are answered by a voicemail instead of a real person.
If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.
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Instead of having the typical “You’ve reached ABA Corporation. Please leave your message after the beep”, make it unique and interesting.
-This is you-know who. We are you-know-where. Leave your you-know-what you-know-when.
Create a new menu option allows you to create a new menu from scratch or to auto-populate the settings, including greetings, from an existing menu (just choose the preferred option from the drop-down menu).
9. Outgoing Message with Samuel L. Jackson Treatment. Stephen Colbert asked Samuel L. Jackson to record his infamous voice on his outgoing message recording.
For each assigned function, enter additional information or phone numbers and extensions to transfer calls. Edit a Greeting for a Business Hours Auto Attendant
Though it may seem weird and nonsensical to you, it really works. When you smile as you speak, you are able to sound happy, cheerful, and upbeat. Don’t knock it ‘til you try it.
Tips: There is a default greeting for the Auto Attendant, which is erased when you upload your own file. Make sure your greeting explains each option that you have set up, and which key caller needs to press for it. You may also want the greeting to explain that callers can dial an extension at any time.
Set the days during which your holiday auto attendant operates. You can assign a holiday schedule created previously, or create your own holiday schedule for the auto attendant.
5.) Welcome to John Doe. Personally you can reach us Monday to Friday from 7am to 6pm and Saturdays from 10am to 1pm. If you want to place an order or have a question, then please leave your name, customer and phone number. We will call you back as soon as possible. You can always send an email to [email protected]. Many thanks for your call - good bye.
If you need immediate assistance regarding your insurance policy, such as billing and policy coverage questions, please call at 1-800-Farmers.
-Hello, caller. Your mission, should you choose to accept it, is to leave your name, number, and a short message after the tone. This message will self destruct. BOOM! (not followed by a beep)
39. Thank you for calling. I apologize for missing your call. I’m busy right now, but if you leave your name, number and message, I will return your call as soon as possible.
12. “Hi, you’ve reached [company]. Unfortunately, we’re currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP.”
If you choose Selectively Forward Calls, you'll need to have at least one rule for forwarding applied for call forwarding to be active.
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.