24. "Thank you for calling [company]. We're closed for [holiday] from [date] until [date]. Please leave your message and we'll get back to you as soon as possible. Have a happy holiday season!"
Instead of you making your clients and customers sit through an Interactive Voice Response (IVR menu) so they may be directed to the person they would like to talk to, try to make fewer hurdles and steps for your customers.
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You’ve reached ARC Construction, leaders in home remodeling and construction services. We are pleased to announce that we were recently named ‘Best Local Contractor’ by the Phoenix Herald, and we finished another year ‘Complaint Free’ from the Better Business Bureau! It’s just the kind of service you’d expect from your hometown professionals. We are sorry we are unable to take your call at this time, please leave a message, and we will get back to you as promptly as possible.
– Thank you for calling XYZ Company. We are currently unavailable to take your call. Our business hours are nine to five, Monday through Friday. If you know the extension number of the person you are trying to leave a message for, you may dial it now. Press 1 for sales. Press 2 for customer service. Press 3 for the billing department. Press 9 for a company directory, or hold on to leave a message for the operator. If this is an emergency, please enter 911 now to be connected with the after-hours support personnel.
Hello, this is (your name). I will be out of the office until (time and/or date). If you need to speak to someone immediately, during normal business hours, please PRESS "0." Otherwise, please leave your name, telephone number and a detailed message after the tone and I will call you when I return. Weekly updated greetings
20. Hi, you’ve reached [your name]’s phone. I’m busy making deals or rock climbing [replace with your personal hobbies], so leave your contact information and a brief message so I can call you back when I have a free moment.
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A separate after-hours attendant menu can inform callers that your office is closed, state your business’ operating hours, and provide options that callers can immediately act upon. For example, you can direct them to your website for FAQs. If your business provides an account login page, remind your customers that they can login at any time to get general account information. In this situation, be proactive.
What do you think of your voicemail greeting? Does it sound professional, or is it outdated? Even worse, is it a computerized voice with a default message? (Ew.)
This is a simple, yet professional out of office message for vacations that keeps things short and simple. Other Out of Office Variations to Consider. You may wish to vary the above out of office message examples in other ways: Maternity leave/specific departure reasons.
To finish configuring the ring group, click the + button for Agents, once for each external number you wish to call. For example, if you have 2 support mobiles, click this 2 times.
2. Personal Voicemail Greetings. Customer Support Representative Voicemail Greeting. Hello, you've reached [name] at [X company]. If you need help with [X reason] please contact [X person/X system] or [visit our website and send us an email].
You will now be returned to the Queue settings, and will see the new mailbox reflected in Timeout Destination. To finish configuring the queue, click the + button for Queue Agents, once for each extension you wish to have in the queue. For example, if you have 3 helpdesk extensions, click this 3 times.
4. Hang-up the phone when you have listened to all the voicemails you want to save
40. Hi, I’m not in right now, but if you leave a detailed message I’ll call you back promptly.
Even in today's fast-paced world, customers don't like being greeted with an automated message. According to the New York Times, callers of a certain age are put off entirely if they are answered by a voicemail instead of a real person.
Record a customized greeting to be played when people are sent to your voicemail, or use a standard greeting.