If you choose Selectively Forward Calls, create a rule by clicking Add When to Forward or Add When Not to Forward. 8 9
In the side panel, under Business Hours Auto Attendant click Schedule.
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Responding to voicemails is time-consuming. Fortunately, with the right greeting, you might be able to save yourself some hassle. If you don’t have an auto attendant, you can give callers the information they are looking for with your voicemail greeting. Of course, this means that your greeting may be a little lengthy, but that can work in your favor as callers will only stay on the line to leave a message if they still need assistance.
6. Write It Out And Rehearse. Unless you’re part of the 1% of people who love and excel at public speaking, you probably have a hard time conveying an unscripted message without a few pauses and 'um's here and there.
To ensure that you keep customers happy and present a professional image, make your auto-attendant easy to navigate. We’ve compiled some sample call center greeting scripts that can be used in different situations, whether your company has a small customer support team or a massive call center with hundreds of people.
Default Greeting—Plays a default greeting for incoming calls.
8.) Bienvenido/a al Departamento de Atención al cliente de John Doe. Lo sentimos, todas nuestras líneas están ocupadas en este momento. Por favor, deje un mensaje tras escuchar la señal con su nombre y número de teléfono. Le devolveremos la llamada tan pronto como sea posible. Le deseamos que tenga un buen día.
28. Hey, there. You’ve reached [your name]. Please leave me a brief message about the reason you are calling and your contact information. I will call you right back at the earliest opportunity. Have a nice day!
6.) Добро пожаловать в «Вася Пупкин и Ко». Проводятся профилактические работы, и мы не можем принять ваш звонок в данный момент. Вы можете связаться с нами по электронной почте [email protected]. Наши сотрудники ответят на ваше письмо как можно скорее. Приносим извинения за временные неудобства! Спасибо за понимание.
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back.
14. Howdy, you’ve reached [business name]. We can’t expend your name for the time being, but within the event you allow your title and quantity, the next on hand team member will return your name as rapidly as that you just can be ready to assume.
Thank you for calling ______. We are currently closed. Our regular business hours are Monday through Friday from 9am – 5pm Pacific Standard Time.
To set up your voicemail, press *98 from your home phone or call the retrieval number you received with your welcome letter. Voice prompts will guide you through the rest of the steps.
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Your voicemail is set up with a default greeting, but you can record a personal greeting any time you want.
Click Add to add it to your audio library Click Use the Audio