Hello and thank you for calling, [Company Name], where [state your short company slogan]. If you know the extension of the party you are trying to reach, you may dial it at any time. To speak with a Sales representative, press 1. To reach a Customer Support agent, press 2. To reach our Billing department, press 3. If you would like to know our regular business hours and location, press 4. If you would like to speak with an Operator, press 0, or press 9 to repeat the available options. 2. Basic Customer Inquiry
1. State your business name and hours of operation upfront. The first thing your callers should hear is the name of your business or organization. If they are calling when you are closed you should also be sure to let them know your standard business hours.
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You can find more information for recording from your phone and sample greeting scripts by clicking Instructions for recording on a phone and Show me a sample script. Edit After Hours Menu Options for Auto Attendants
2. Straight To The Point Voicemail Greetings. (Insert name) is either away from their desk or on another call. Leave your name, number, and a brief message and (insert name) will return your call within (insert timeframe.)
After Hours Greeting – Voicemail Only. Thank you for calling _____. We are currently closed. Our regular business hours are Monday through Friday from 9am – 5pm, Pacific Standard Time. Please leave a message, and we will return your call the next business day.
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The attendant menu for your main contact number may be the first form of contact that a customer has with your business. Make sure your greeting is clearly articulated. Provide an option to speak with an operator if the caller has a question that is not addressed by the menu options.
Instead of having the typical “You’ve reached ABA Corporation. Please leave your message after the beep”, make it unique and interesting.
“Hello! You’ve reached the voicemail of [your name], [your job title]. I’m currently either away from my desk or on the other line. Please leave your name, telephone number, and a short message after the beep, and I’ll be sure to get back to you as soon as I’m available.”
Here are a few voicemail message examples you can record if you have the opportunity to leave a professional sounding message, while still having a bit of fun. Before choosing one of these options, be sure your company allows for a little creativity. If you work in a strict professional position, theses options might not be the best for you.
Provide as much useful information in your business voicemail greeting. However, be sure to keep it short and concise. An excessively lengthy voicemail can be damaging rather than helpful. Keep your voicemail to around 20-25 seconds maximum.
Voicemails help in conveying messages from the caller when the concerned person is not available for attending the call. It has become a vital tool in telecommunication as the person receives the information instantly after accessing his phone. Thus voicemails allow us to stay connected with people both at personal and professional level.
The following voicemail greeting examples range from the brief and simple to the more detailed. You should choose the one that best suits your job and responsibilities as well as your personality. Before recording your message, you should also make sure to adhere to the basic elements of good voicemail greetings. basic elements of good
Your voicemail greeting can make a positive or negative impression on people. By considering your target audience and tone, you should be able to keep it positive. Length: Don’t make people wait minutes to leave a message. Apologies: If people expect your to be available, apologize for missing their call. Set expectations: Let people know when they may receive a callback, but be realistic. Accuracy: If you change your voicemail for things like holidays, be sure to update it when needed. How do You Set Up a Business Voicemail?
Here are a few sample voice mail greetings to get you started: Standard Voice Mail Greetings. Normal Greeting (Without pager notification) "This is (name) of (company). I'm currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks."
To create or change outgoing voicemail messages for individual extensions or for a Ring Group (multiple extensions).
Voicemail Office has enabled our non-profit organization to run smoothly and efficiently while giving it the professional image of a large, multi-department office. I love the ability to easily transfer calls between extensions, even when one of us is away from our desk! Voicemail Office has also helped to consolidate our messages by allowing us to receive and store voicemail and faxes in one place. I highly recommend their services!