Set your Queue Name to something easily identifiable. We'll use 'Sales' in this example.
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
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Thank you for calling ABC Company. We are currently closed for the holiday. Our normal business hours are 8 am to 8 pm, eastern time, Monday through Friday. Your call is very important to us. Please leave your name, phone number, and a brief message regarding your call. We will return your call on our next business day. Thank you.
If you've forgotten your retrieval number, call 800-244-1111 to get it. Alternately, the number was included in the welcome letter you received when you signed up for voicemail service.
The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information.
3. Hello. Oh hi, how are you? It has been so long. How have you been? We have to meet this weekend. How about I call you around… beep.
There is no definitive answer here, but you should include one of the two at the beginning of your message based on what makes the most sense.
In a concise fashion, you should relate the hours your business functions, and note any potential conflicts such as holidays or business closures. Use an auto attendant if you have more than one menu option for the customer, such as a voicemail box and an emergency support line.
I began my career with over 15 years in sales and sales training. Among other roles, I was a national sales trainer and a branch manager for Wells Fargo Home Mortgage.
There are two packages for your deskphone: the standard and the mobility package. To determine the correct directions to present to you, we'll need to know which package you have: Press the Phone button to view your main phone screen. Click the most similar image to your phone screen: Setting a Personal Greeting Press the Message button. Dial your password followed by the # button. Dial 4 to change user preferences. Dial 3 to record or change greetings. Dial 1 to change your personal greeting. After the tone, record a personal greeting and follow the prompts to re-record if needed. When you're satisfied with your greeting, press #. You now have a personal greeting enabled. Optional Greeting Recording and Activating an Optional Greeting
If you would like to leave a message in our general mailbox, press 1. A representative will return your call the next business day.
22.Hello, you’ve reached [X company]. Unfortunately, we can’t answer your call right now. But your call is very important to us — so please leave us your name, phone number, and the reason for your call and someone from our team will get back to within [X number] business days .
“Hey there! This is [name] at [XYZ company]. Thank you for calling. I can’t take your call right now but if you leave your name, contact info and reason for calling, I’ll call you back right away. Take care and speak with you soon!”
6.) Bienvenido/a a John Doe. Por razones técnicas no podemos atender su llamada. Si lo desea, puede escribirnos un correo electrónico a [email protected]. Uno de nuestros empleados le contestará lo antes posible. Disculpe las molestias. Gracias por su comprensión.
Have you ever stopped to hear the following, ‘’Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.
For more tips and scripts on professional phone and voicemail greetings, here are some additional blogs: Business Voicemail Greetings: 5 Sample Scripts Business Voicemail Greetings - 5 Examples for Any Job or Industry Voicemail Greeting Scripts: Doctor's Office, Law Office, Dental Office VoIP Resources Small Business Tips Business Communications 10 Sample Call Center Greeting Scripts
Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.