1.) Welcome to John Doe. Unfortunately, there is no one in the office right now or your are calling outside of business hours. Please leave a message or send an email to [email protected]. Many thanks for your call.
12. “Hi, you’ve reached [company]. Unfortunately, we’re currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP.”
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Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.
You have reached our general company mailbox. No one is available to take your call at the moment, but please leave your name, telephone number, and a brief message, and someone will return your call as soon as possible. Thank you and have a great day.
After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
If there are other ways to get in touch with your business, or receive information about your products, you may want to include them in the after hours greeting. Websites and emails are often the most popular forms of alternative contact.
Custom Greeting—Upload an audio file, or record a greeting using the recording function.
People around us can need help at any time of the day. Many a time friends, family, boss, colleagues, relatives, and acquaintances need to inform us of something important at odd hours. Some may know when to call you and some of them won’t. In cases where you are not accessible, leaving a simple voicemail on your phone can ease their worry.
Most people screen their phone calls and often avoid answering unknown numbers. If you’re applying for new positions, you should try to view each unexpected call as an exciting opportunity! In the event that you simply can’t pick up the phone, you’ll want a polished voicemail greeting to let the caller know they’ve reached the right person.
Your voicemail greeting can make a positive or negative impression on people. By considering your target audience and tone, you should be able to keep it positive. Length: Don’t make people wait minutes to leave a message. Apologies: If people expect your to be available, apologize for missing their call. Set expectations: Let people know when they may receive a callback, but be realistic. Accuracy: If you change your voicemail for things like holidays, be sure to update it when needed. How do You Set Up a Business Voicemail?
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
In the side panel, beside Phone Numbers click the number(s) you have assigned.
A professional and personable voicemail greeting is beneficial for several reasons. Read ahead to find out what these are.
If this option is selected, enter the email address to send the notifications and attached messages to. 8 Allow Callers to Transfer From Your Voicemail Greeting
20. “Hey there! Thanks for calling [company]. We are unable to answer the phone right now but will get back to you right after the holidays. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. Please be sure to leave your name, phone number, and a brief message to let us know the reason for your call. Thank you and have a great day.” Available even during holiday emergencies? Let your callers know via your voicemail greeting.
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Have you ever called a company’s support line just to be confronted with an unsympathetic and confusing attendant menu? Or tried to reach a representative, but pressing the “0” key does nothing?