9.) Herzlich Willkommen bei der Mustermann GmbH. Leider ist unser Büro zur Zeit nicht besetzt. Bitte hinterlassen Sie uns nach dem Signalton Ihren Namen und Ihre Telefonnummer. Wir rufen Sie gerne zurück.
Business voicemail greetings are rarely thought of as a prime way to connect with customers. But just because you're not available doesn't mean you can't make a positive impression on your customers when they reach your voicemail box.
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Your voicemail greeting is the message your callers hear when they reach your voicemail. There are two types of voicemail greetings - Busy and No Answer. The Busy greeting is played when you are on another call and do not have call waiting, and the No Answer greeting is played when you do not answer the call.
1. Personal Business Voicemail Greetings. Hello! You’ve reached (insert company name.) This is (insert name) in the (insert department.) My apologizes for not being available to take your call, but I’m on the line helping another customer (insert business’s most attractive result or purpose point.)
“Good morning. You’ve reached the voicemail of [your name]. Today is [date]. Please leave me a message with your name and contact information. Oh, and here’s my motivational quote of the day: [read quote].”
When you create a voicemail message, the next thing you need to ensure is that your prospects are aware that they have reached the right person so no confusion takes place.
It’s imperative for any business owner and/or entrepreneur to have a professional, snappy and appropriate voicemail greeting for their business. Automated greetings will only help current customers stay in touch with you and you will create a great first impression on potential clients.
1. Tap the fixed key with the envelope graphic, or dial the phone’s phone number.
You can generate a report that lists all inbound calls that reached the auto attendant service.
*Note: Some of your users don’t celebrate all the same holidays you do. Remember to keep these voicemail greetings neutral 🌟
People around us can need help at any time of the day. Many a time friends, family, boss, colleagues, relatives, and acquaintances need to inform us of something important at odd hours. Some may know when to call you and some of them won’t. In cases where you are not accessible, leaving a simple voicemail on your phone can ease their worry.
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In the side panel, under Business Hours Auto Attendant, click Greeting.
When you frequently update your business greeting, there is a chance more people will listen to the message. You can update your voicemail with relevant information about your business as a way to keep your customers well informed.
Different businesses may require different types of greetings. This is the ultimate list that can work for a wide array of company messages.
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
10. Max Wait Time Reached Message. What the caller hears when they have been waiting in the queue for the maximum amount of time. Sample Scripts: “You have exceeded the waiting limit for this queue.