Is your auto attendant clear and easy to understand? Here are 10 sample greeting scripts to make a good first impression on the phone.
Why not also direct the caller towards your website for the time being? This enables them to find out more about your business, products and services while they wait until they can call you back.
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Voicemail messages are important, they solve the basic issue of not missing out on any leads.
Choose a greeting—Default or Custom; if you choose Custom, you can record a new greeting.
Many companies offer an escape option so that if a caller ends up in a staff member’s voice mailbox, he or she can “escape” out of the mailbox and go back to the attendant menu. Use a customized auto-attendant for this situation. If you would like to leave a voicemail, please press 1 and leave your name, number, and a brief message. If you would like to return to the main menu, please press the # key.
Click Auto Attendant and then select the Auto Attendant to edit from the list.
This example will take inbound calls from a number and pass the caller to an IVR (also known as an Auto Attendant) with options for Sales, Accounts and Support.
Website: https://www.virtualpbx.com/blog/general-telephony/professional-voicemail-greetings/
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back.
After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
The best text-to-speech voices don't sound robotic at all. Do a "text to speech" search in Google to explore your options. Type in your script and presto! You'll get an instant greeting with a natural sounding voice. You can select from a broad spectrum of male & female voices with any local or foreign accent you choose. LinkedPhone offers text-to-speech built right into our software. It's super popular and our users love it!
If anything big changes- address, phone, etc.- make sure you correct your voicemail early on. Keep It Short; We know, we know. We just gave you all this information and we’re now telling you to ‘keep it short‘. But, a professional voicemail greeting (or any for that matter) shouldn’t go beyond 20-25 seconds.
7. Edit your voicemail greeting. Now, press the dial pad key for changing or recording your voicemail greeting. It's 1 in this case.