3. Have Some Fun. Oftentimes, your voicemail greeting is the first impression a caller gets of your personality, your brand, and your business. And as the old adage reminds us, first impressions are everything.
"Hello, you've reached [name] at [company]. I'm unable to come to the phone right now. Leave your name and number, and I'll return your call as soon as I'm free. Thank you."
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You can have several multi-level Auto Attendants with different local and/or toll-free numbers assigned.
3. Available Agents Greeting. What callers hear when they are routed to an available agent. Sample Scripts: “Please hold while you are connected to the next available agent.”
42. Hi, you’ve reached [X company]. Our team is currently out of the office or assisting other customers. Leave your name, number, and a brief message so we can direct your call to the proper team member when we return.
A busy greeting ought to expose callers that your phone lines are at this time in exhaust. That you just must well maybe well also grunt folks to attend retain or toddle away a message. To illustrate, “Howdy, you’ve reached [company name]. Our representatives are at this time helping other prospects. Please live to notify the tale the line to pronounce with the next on hand team member, or press one to head away a message and we’ll name you aid.”
The first time you tap Voicemail, you’re asked to create a voicemail password and record your voicemail greeting.
In the side panel, beside Phone Numbers click the number(s) you have assigned.
Brother PrintersCanon PrintersEspon PrintersHP PrintersLexmark PrintersXerox Printers
Record a customized greeting to be played when people are sent to your voicemail, or use a standard greeting.
9. Holiday Help Line. Thank you for calling [Company Name]. In observance of [holiday], our offices are currently closed. We’ll be back to normal operations on [date].
Each menu has a list of customizable options that can transfer callers further either to another account object (e.g. user's voicemail, hunt group, dial by name directory, etc.) or to a sub-menu. To configure it navigate to HostPilot > Services > Unite > Auto Attendant > Auto Attendant Name > Business Hours > Business hours Menu in question > Not set up button next to the option you wish to manage. Click on a number key and choose an option for it. Repeat this for each key you want to use as an option in the Business hours. There are several actions that can be set up for a button: Make sure you are on the Business Hours tab and navigate to the menu tree number to enable/disable the Dial By Extension. Choose the routing: Route to User: when selected, a drop-down is displayed to the right that lists all users who have an extension/phone number assigned. Select user to redirect the call to when a caller presses the corresponding key. Note: this option is not available if you do not have any users with extensions. Dial By Name Directory: enables the options of Dial by name. After the Dial By Name Directory is enabled, make sure your greeting gives the caller instructions for which number to press to get to the Dial By Name option. When the callers press the assigned Dial by Name option, they will hear the following recording:
"Please dial the first few letters of the first or last name of the person you are trying to reach; press pound when you are done; press star to return to the main menu". When one or more names are found, the following notification plays:
Please leave your full name, contact details and reason for calling and I will call you back as soon as I’m back. Thanks for calling!”
27. Hey, this is [your name], but you should know that already since you called me. I’m obviously not here right now, so I won’t patronize you by telling you what to do after the tone.
Website: https://www.cahealthwellness.com/content/dam/centene/cahealthwellness/pdfs/CHW-After-Hours-Sample-Script-English.pdf
2. General Voicemail Forwarding. Thank you for calling [Company Name]. We’re sorry—it seems you’ve called outside of our regular business hours, which are 8:00 a.m.