The greeting that you leave on your phone in the form of a voice mail can be very important as it is the first contact that anyone calling has with you or the company that you work for. Therefore it is important that your voicemail greeting is drafted in such a manner that it does not make the caller squirm in embarrassment, or even raise their eyebrows in sheer wonder. Proper voicemail etiquette demands that a good voicemail message convey information like whom the caller is calling, where they are, when the caller can expect to be called back, and what to do if the call that is being made is of an urgent nature.
Do you find yourself putting pen to paper, staring blankly at the wall, searching for just what to say? Well, know that it happens to the best of us. To help you out, we’ve included some voicemail greeting samples for you to look at. Both the 10 formal and 10 informal samples should give you the prompting you need to start crafting your own voicemail script.
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5. Holiday Voicemail Greetings. Happy [X holiday]! You've reached [your name] at [X company]. I am currently out of the office, but please leave me your name, phone number, and the reason you are calling, and I’ll return your call after the holidays.
Website: https://www.openphone.co/blog/21-professional-voicemail-greeting-examples/
9.) Welcome to John Doe. Unfortunately, there is no one in the office right now. Please leave your name and phone number after the tone. We will call you back as soon as possible.
Record a personalized greeting, up to 3 minutes long. A common template you can follow is: "You've reached [name]. We can't get to the phone right now, but if you leave a message, we'll call you back."
If you choose Selectively Forward Calls, create a rule by clicking Add When to Forward or Add When Not to Forward. 8 9
4. Waiting Message. What callers hear when they enter the waiting queue. Sample Scripts: “All of our agents are currently busy. Please hold and we will answer your call as soon as possible.”
Use the Temporary Greeting when you want to record a greeting that you plan to use for a limited time (for example an out-of-office greeting). Press the Message Key. Enter your password, followed by the # key. Press 0 for Mailbox Options. Press 4 to record your Temporary Greeting After the tone, record your temporary greeting. Press # when finished. Follow the prompts to confirm or record the greeting again.
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Voicemails need to maintain a professional consistency that’s aligned with the entity it’s representing. That said, the structure can vary depending on the situation. There’s no template set in stone. In fact, trite and generic should be off the table. The goal should be a balance of uniqueness and practicality.
Set the number of rings you'd like callers to hear before they hear your voicemail greeting.
10. Escape the Voicemail Box Option. You have reached the voicemail of [person’s name]. If you would like to leave a voicemail, please press 1 and leave your name, number, and a brief message.
Elements of a Good Business Voicemail Greeting. Typically, a good business voicemail greeting should comprise the following elements: A warm greeting. Your name, the name of your company and department name. Make an apology for being unable to take the call. Ask the caller to leave a message. Let the caller know when to expect a return call.
Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.
Don’t make potential customers scramble for a pen and paper when they see or hear your phone number in an ad!
Providing a receptionist, secretary or assistant with a telephone message pad or while-you-were-out pad can help ensure a greater degree of organization and communication at work. Look for a phone message book that includes several message sections per page and creates a carbonless copy, so the original copy can be given to the message recipient and the other stored in the book. Consider options that include a repositionable adhesive backing, so the message-taker can place the message in plain view, like on a computer monitor, for the recipient. Also look for message pads in bright colors with single message spaces per page and extra note-taking space.