To set up the Auto Attendant business hours schedule, navigate to HostPilot > Services > Unite > Auto Attendant and click on the Auto Attendant Name > create Business Hours. Name of the menu Schedule (Weekdays/Custom/24x7) Menu options (Create a new menu or Link to an existing menu) Click Next Configure menu options Make a brand new menu with blank routing options (Create new menu and choose Default menu from the drop-down list). Make a brand new menu with the routing options of an existing menu pre-populated in it (Create new menu and choose any other existing menu from the drop-down list). Make a brand new menu that is linked to an existing menu (Link to an existing menu).
To set up your voicemail, press *98, *68, or #55 (varies by location) from your home phone or call the retrieval number you received with your welcome letter. Voice prompts will guide you through the rest of the steps.
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Website: https://www.garamgroup.com/tips-after-hours-business-voicemail-auto-attendant-greetings/
Hello! You have reached the voicemail of John Doe . Please leave your name, phone number, and a brief message and she will return your call as soon as possible. Thank you and have a great day.
There are some people who tend to judge your work according to your voicemail greeting. In this article, we tell you what are the best ways to draft your voicemail message.
This is exactly why you need to create such a voicemail that lets your prospects analyze it and give their details for you to reach out to them.
We have a visual representation of the Auto Attendant settings for your convenience. The colored graph on the main page of the Auto Attendant shows all active menus day-by-day along with their names and activity periods.
Your prospects need to hear something which can make them hold on to what you are trying to tell them and that starts with a good attractive statement.
As mentioned above, it is extremely important to have a voicemail message that is easy to understand. However, there is also the matter of word choice. You must ensure to give attention to what your words are in your voicemail greetings. There can be certain words used that may trigger your customers. Though you did not mean what they understood, it will still bring a bad name to your company’s reputation. Your choice of words can affect significantly, so make you give close attention to your words.
9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
“Hey there, this is [name]. You’ve reached [XYZ company]. Unfortunately, I’m currently away from the office and am traveling in [place]. I won’t be back in the office until [date] and I will get in touch with you then.
Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
Important: In some countries or regions, deleted messages may be permanently erased by your carrier. Your voice messages may also be deleted if you change your SIM card.
Voice-mail messages should be updated whenever you will be out of the office for an extended period of time. There should be a service standard that all voice-mail are responded to by the end of the business day. Organizations are judged based on their systems and processes that support the customer experience.
With Intermedia Unite you can set up the Voicemail notifications for your Auto Attendant and listen to the Voicemail messages in your HostPilot.
Tip: If you are a larger business and this is a voicemail that pertains to the general business number, then you want to sound professional and provide as much information as you think is necessary for a potential client. Usually, the company website URL or the company email is a good way to get the customer to contact you through other means.
You can change your voicemail settings from the Skype for Business Settings page. You can get to the page by using one of the following methods: