While deciding on a greeting remember that while it is important to be friendly, do not try to be cute or overtly sweet. It is not necessary to state the obvious details. It may be a good idea to change your voicemail message as often as possible. Also if you are recording a message for a business organization, it is important to let the caller know how to skip the message that is playing. If it is possible then giving an alternate number where the caller can reach you is always a great idea. Given later in this article are some examples.
4. The Urgency. When we ratchet up the urgency by adding a timeline (and even a little mystery), we astronomically increase our odds of someone dialing us immediately after getting the message.
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1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘ double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.']
To allow callers to dial an extension without a menu prompt, check the Enable extension dialing without requiring a menu item check box. 7
3. Provide other ways to contact you or get information. Are there other ways your caller can get information about your business or contact you? Consider including your website or an email in your after-hours greeting.
5. Offering the Operator First. You’ve reached [Company Name], the [company’s slogan]. Please choose from the following menu options: To speak with the operator, press 0.
You may not think it, but an auto-attendant is an important part of your business. It is typically the first point of contact with your customers, as they will call your main number with sales inquiries, troubleshooting questions, etc.
Setting up voicemail includes the following steps: Creating a voicemail greeting. Setting voicemail options on the main extension that you want to use for your Phone.com number. See Setting Up Voicemail on Your Extensions below to do this. Setting a call handling rule on your Phone.com number to forward unanswered calls to voicemail.
To change the number of times your phone rings before voicemail answers, please contact us and a representative will set your ring cycle.
“Hey! You’ve reached us here at [XYZ company]. All our team is currently out of the office for the holidays. We’ll be back to work on [date] well-fed and therefore eager to speak with you!
This is a simple, yet professional out of office message for vacations that keeps things short and simple. Other Out of Office Variations to Consider. You may wish to vary the above out of office message examples in other ways: Maternity leave/specific departure reasons.
25.Thank you for calling [X company Company name]. Our representatives are currently unable to take your call as they are helping clients achieve [X goal]. We don’t want to take up your valuable time, so please leave us your name, phone number and message after the beep and one of our representatives will personally assist you within the next 24 hours. Have a wonderful day.
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Create a new menu option allows you to create a new menu from scratch or to auto-populate the settings, including greetings, from an existing menu (just choose the preferred option from the drop-down menu).
10. “Hey, this is [your name]. Thanks for reaching out. I’m busy at the moment, but if you leave your name, number, and message, I’ll return your call.
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View or edit the Caller ID used when calls are transferred or forwarded out of this auto attendant. 7 Edit Auto Attendant Phone Numbers