8. The Professional Script. Some prospects need you to sound professional. All they want is a straightforward solution to their pain points.
In 2011, I became a full-time sales coach and consultant. I push, challenge, and inspire top producing sales professionals to increase their income, manage their time, and love their career. I routinely help my clients achieve more than they thought was possible.
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8. Advertise Holiday Sales. Thank you for calling [Company Name]. To celebrate the holiday season, we are offering limited-time discounts on all purchases.
Website: https://www.macrynvoicegreetings.com/macryn-voicemail-greetings-sample-scripts/
1. HI, you’ve reached (name). I’m so sorry I can’t pick up the call right now because I am standing right behind you. GOTCHA.
Hello, you have reached X (service provider). Unfortunately, all our agents are engaged in talking to other customers. You can stay online or to resolve something urgent, try our live chat service. You also have the option of leaving your name, ID and number and our agents will revert to you at the earliest.
Add Alternate Numbers using the search function. 6 Configure Call Forwarding for Auto Attendants
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Additionally, for specific businesses the opportunity is there to give the caller an emergency phone number or other contact details.
7. The Friendly Script. If you want to get a callback that will make your day, you need to be enthusiastic and sound exciting. The prospect might be enchanted to listen to your voicemail till the end.
Hello. You have reached [Insert employee name here] in the [Insert department name here] office at UNI. I will be out of the office from [insert day of the week, month, date] through [insert day of the week, month, date]. Please leave a message and I will return your call on [insert day of the week, month, date]. If you require assistance prior to [month, date], hang up and dial our main departmental number at 273-[insert phone number here]. The main departmental voice mail will be checked daily on Dec. 28, 29, 30 and 31. Return calls will be made if an immediate response is needed.
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A separate after-hours attendant menu can inform callers that your office is closed, state your business’ operating hours, and provide options that callers can immediately act upon. For example, you can direct them to your website for FAQs. If your business provides an account login page, remind your customers that they can login at any time to get general account information. In this situation, be proactive.
13. “Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.”
Mention the details up front to notify callers of the situation immediately. If possible, specify which dates your office will be closed or when you will be back in business.
3. Call your voicemail. Using the dial pad, type in the phone number assigned to your voicemail account, and then press the green Call button. Or, just press and hold the 1 key if that's easier.
After the “message before answering”, the waiting announcement is immediately cut. Hold messages scripts are very powerful for you to keep your callers interested and reduce the tendency of drop calls. Here are some additional samples of hold messages scripts you can use for your business: General Business - On Hold Example