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Optional greetings are greetings that can be activated and will be played for callers depending on certain rules, specifically whether the call is received during or outside of business hours, whether the caller is external/internal, and whether your line is busy or no answer.
All of these messages are dependent on your situation and your business. For example, some companies may give each employee their personal phone number and voice mail, which means you should make your message more personal and individual.
We suggest you create a script beforehand with the text of your message, and then read it while recording. Be sure to record away from background noises or distractions.
If you’re going to start with a common statement such as ‘Your call is important to us’ and the other statements you have heard, your prospects are going to walk away.
You can forward all incoming calls dependent on a set of criteria that you define.
To set up your voicemail, press *98 from your home phone or call the retrieval number you received with your welcome letter. Voice prompts will guide you through the rest of the steps.
9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
Voicemail Scripts for Lawyers Law Office A law office voicemail greeting should convey basic logistical information about your firm, including office hours, and a general overview of the litigation your firm engages in. Keep in mind that this voicemail is …
Here are a few sample voice mail greetings to get you started: Standard Voice Mail Greetings. Normal Greeting (Without pager notification) "This is (name) of (company). I'm currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks."
If you leave me your name and phone number along with a brief message, I’ll get back to you by the end of the business day.” 4. Seasonal Voicemail Greeting Samples “Happy Holidays from [Company Name]! Please note that we will be out of the office on holiday break from [date] to [date]. If you are hearing this message, we are either with
You have stated your calls-to-action. Now you have to make sure they know the process to follow. If you want your customers to leave their voicemail messages, you have to tell them from the start, “Kindly leave your name, purpose of your call, and how to contact you.”
Hello. You’ve reached the offices of [Business Name]. At present, our office is closed for repairs. However, you may reach us at our temporary location, at 555-555-3432. There, we will be able to pick up your call, 9 to 5, Monday through Friday. Thank you.
38. Thanks for calling [company name]. We’re unable to take your call right now, but leave your details and we’ll call you right back.
While often taken for granted, an Auto Attendant is an important part of your business. Most times, it will be the first contact your customer will experience whether they are calling for sales or service. Regardless of the size of your business, a professional auto attendant will give your business a better overall image, while allowing your callers to get where they need to go!
5. Voicemail greetings for holidays. Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.