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View or edit the Caller ID used when calls are transferred or forwarded out of this auto attendant. 7 Edit Auto Attendant Phone Numbers
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Choose your busy greeting from the drop-down menu next to If busy use greeting from: System—This plays the system default greeting. Personal—If this option is selected, choose the file to upload.
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24. "Thank you for calling [company]. We're closed for [holiday] from [date] until [date]. Please leave your message and we'll get back to you as soon as possible. Have a happy holiday season!"
This is how easy it is to lose a potential new customer when they’re deprived of basic information. This is a problem that all businesses have to deal with as everybody has to close. A professionally recorded Out of Hours telephone message can change all of this for you.
Note: if your Auto Attendant menu has options to redirect callers to a particular user or Hunt Group, you need to assign phone number and extension to the user or create the Hunt Group before setting the Auto Attendant option. Read the Knowledge Base articles on How Do I Create And Manage Intermedia Unite Users? and Managing Hunt Groups on Intermedia Unite
5. Be Brief. The best after hours greetings are brief, direct, and punctual. Do not waste the customer's time and give them a reason to hang up by adding in unnecessary details.
What is the first thing you notice? The greeting starts with “Out of the office”. Many people will by-pass a greeting. It is imperative that you alter the introduction immediately to alert your caller that something is different. They will not be tempted to press # to skip.
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Here are 5 sample scripts for business voicemail greetings that will make you and your company look personable, knowledgeable, and professional. And here are some sample voicemail greeting scripts for doctors, lawyers, and dentists, in case you're not looking for business greetings.
Thank you for calling ______. We are currently closed. Our regular business hours are Monday through Friday from 9am – 5pm Pacific Standard Time.
You've reached Wainwright Packaging. We are currently closed and will re-open at 8 am tomorrow. For our office locations, press 1. To track a package via Fed EX, press 2. To track a package via UPS, press 3. To track a package via USPS, press 4. For after hours support, press 5. To leave a voicemail, press 6.
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The first time you access your mailbox, the system will walk you through setting up your password, name recordings, and greetings. Please follow this all the way through and it will not play the tutorial again. The following instructions are for when you need to change something after the initial setup.
“Hey there! This is [name] at [XYZ company]. Thank you for calling. I can’t take your call right now but if you leave your name, contact info and reason for calling, I’ll call you back right away. Take care and speak with you soon!”
You can’t just make any voicemail message and think that it’s going to be the right fit, your voicemail messages need to have the following tips below so that it can function as a lead capture when you’re not present.