If your company is using a cloud-based VoIP service like Nextiva, Ring Central or 8x8, let me know when you send your script so I can create the correct audio file to use.
Rehearse or write down your message before recording it. Remember that old saying “practice makes perfect?” It’s certainly true when it comes to creating an electronic greeting. The more you’ve rehearsed, the easier the message will be to restate. If you don’t have time to practice, writing down the greeting before recording it – and then reading it aloud from the paper – may help you stay focused on the correct wording.
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Visual voicemail on a Skype for Business desktop phone, Skype for Business app, or the Lync client for Mac.
2. Basic Customer Inquiry. Thank you for calling [Company Name]. If you know your party’s extension, please dial it at any time. To reach our company directory, press 1.
Many companies offer an escape option so that if a caller ends up in a staff member’s voice mailbox, he or she can “escape” out of the mailbox and go back to the attendant menu. Use a customized auto-attendant for this situation. If you would like to leave a voicemail, please press 1 and leave your name, number, and a brief message. If you would like to return to the main menu, please press the # key.
Tip: If you’re not sure how to leave a good voicemail, check out the most effective voicemail script ever and how to end a voicemail that keeps the sales conversation open.
Voicemail Greeting. Many companies offer an escape option so that if a caller ends up in a staff member’s voice mailbox, he or she can “escape” out of the mailbox and go back to the attendant menu. Use a customized auto-attendant for this situation. 10. Escape the Voicemail Box Option. You have reached the voicemail of [person’s name].
This example will take inbound calls from a number and pass the caller to an IVR (also known as an Auto Attendant) with options for Sales, Accounts and Support.
Get a first class custom message for voice mail, on-hold announcements, after-hours greetings and more.
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5.) Welcome to John Doe. Personally you can reach us Monday to Friday from 7am to 6pm and Saturdays from 10am to 1pm. If you want to place an order or have a question, then please leave your name, customer and phone number. We will call you back as soon as possible. You can always send an email to [email protected]. Many thanks for your call - good bye.
Closed or After Hours 3. INFORMATION/OUTBOUND Outbound Informational Calls Outbound Dialer: Driving Without License Information Requests Online Certificate Requests If you have a specific request for script examples that are not included in this document, please e-mail [email protected] and we will look for examples for you.
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7. “Hi, this is [your name]. I’m either on a call or away from my desk. Please leave your name, number, and a brief message and I’ll get back to you. Thank you.”
If there are other ways to get in touch with your business, or receive information about your products, you may want to include them in the after hours greeting. Websites and emails are often the most popular forms of alternative contact.
-Hey! Sorry I missed your call. If you’re a telemarketer, then I’m definitely not sorry. If you’re not a telemarketer, then I’ll return your call as soon as possible.
The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances and timeline. For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation.